Business Process Consultant

Business Process Consultant

19 Mar 2024
Kentucky, Louisville, 40018 Louisville USA

Business Process Consultant

Vacancy expired!

·Effectively manage the progress and success of all clients assigned.

·Engage in high-profile activity across strategic client groups.

·Build and Develop strong working relationships with customers and users at all levels from Owner/Decision Maker(s) on down.

·Demonstrate account ownership by Supporting client requests with a constant sense of urgency.

·Return calls, texts, emails within 24 business hours to clients / teammates accordingly.

·Evaluate and Analyze account performance and trends to determine adjustments to dealer expectations, goals and objectives in order to achieve results.

·Closely Monitor system ‘red flags’ and emergencies with clients by taking immediate action at all times.

·Generate additional revenue by harvesting existing accounts for additional stores and products.

·Determine needs for additional resources and Training, in order to maintain continued success with all clients.

·Consistently work “lost lines” accounts to Re-engage and Reclaim revenue by planting seed of doubt “grass isn’t greener”.

·Effectively Manage time and activity to successfully engage with at least 5 clients per day

·Work with “at risk” clients and determine the proper action plan.

·Produce positive dealer surveys via Driving Sales reviews.

·Travel to clients, allowing for maximum quality time with all clients and maximum client reach.

·Remote Training / Home Office Days require a full recap sent to Supervisor by EOD.

·Engage and Participate in the exchange of best practices across entire team.

·Remain Teachable & Adapt. Have Fun, Be Fast, Friendly, Flexible.

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

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Job Details

  • ID
    JC32206165
  • State
  • City
  • Job type
    Full Time
  • Salary
    TBD
  • Hiring Company
    CDK Global
  • Date
    2022-01-20
  • Deadline
    2022-03-21
  • Category

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