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Description Customer Service Representatives who love building solid customer relationships will be interested in Robert Half 's new position. Are you looking for an excellent career opportunity? This Customer Service Representative position could be for you, if you are articulate and highly-skilled. This could be the short-term contract / temporary to hire Customer Service Representative position you're looking for, if you can work in Louisville, Kentucky! The position will be based in a dynamic, rapidly-changing call center.What you get to do every single dayReceive and place telephone calls
May support business development and client referral goals by actively cross-selling and referring customers
Offer friendly, accurate customer service in a timely fashion
Receive and send written business correspondence Requirements - Upbeat, positive attitude and an approach to work rooted in professionalism
Strong customer service and office administrative skills
Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Complaints experience
Comprehensive knowledge of customer service
Incoming payments experience required
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
No stranger to performing extensive research to resolve complex customer inquiries
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Strong proficiency in Excel and other Microsoft Program skills required
Strong communication skills and able to receive criticism well
Ability to navigate multiple computer systems and applications
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .