We are seeking a motivated Entry Level Customer Service Assistant to join our team in Louisville, KY. This role is ideal for individuals who are eager to contribute to a fast-paced, client-focused environment and develop their skills in customer support and operations.ResponsibilitiesRespond promptly and professionally to customer inquiries via phone, email, and chatAssist in resolving client issues and ensuring a positive customer experienceMaintain accurate records of customer interactions and transactionsCollaborate with team members to improve processes and service qualityProvide support for administrative tasks as needed