Membership Care Representative

Membership Care Representative

19 Jul 2024
Kentucky, Owensboro 00000 Owensboro USA

Membership Care Representative

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Why work for Alorica Owensboro?Simply put, we want to make lives better¦one interaction at a time and to do that, we need the very best people to join us.We offer competitive wages of $13/hr during training and once training is complete.Overtime opportunities are available to increase your income.Monthly bonuses just for being amazing at what you do.Bonuses in every paycheck when you refer friends and family for employment with Alorica.Full time hours. Yes, that's right, a consistent 40 hours a week.Potential for part-time hours further in your career if you seek to balance work with education or other life goals.Medical, dental, financial planning, pet insurance and tuition reimbursement benefits for you and your family.Paid time off for work and life balance. We think you should enjoy time away from the office.Retirement planning options (401(k)).Access to merchant discounts as an Alorica employee.We promote from within 85% of the time in our Owensboro site.Employee programs supporting employment, community outreach, corporate leadership, training and development, education assistance, & mentoring.Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed “ because when youre at your best, thats when were at our best.Job Summary:Are you a problem solver who likes to make life better for others? As an Inbound Customer Service Representative, you will provide exemplary customer service, over the phone, offering solutions and answering questions about a product or service. You will be an advocate for our customers, showing compassion and putting yourself in their shoes to calmly resolve and de-escalate customer concerns. You wont be alone as our call centers offer a fun team environment in our state of the art facility located in downtown Owensboros Green River District. This location places our multi-floor facility, built in 2017, in a location where you can grow your career path within walking distance of several downtown thriving restaurants, the new convention center, and an abundance of specialty shopsÂYoull literally be the voice of our client brand, and a positive relationship between our clients and their customers will start with you. So only the awesome need apply.ÂJob RequirementsFirst and foremost, you need a positive attitude and a natural willingness to want to help othersWe would love it if you have Inbound call center or customer service via phone experience, but we can train the right peopleWe require you are flexible in accepting a set schedule during our operating hours of 8am - 11pm Monday “ Friday and 9am-5:30pm Saturday and Sundays.ÂWe need you to be willing to work holidays when they fall within your assigned scheduleÂWe need your confident familiarity with current technology including computers, tablets, Smartphones and other cellular devices18 years of age or olderHigh School Graduate or GED requiredAbility to pass a background investigation and drug testAbility to complete a pre-employment behavioral assessmentAbout Alorica:Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.Click Here to Apply

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