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Automotive Service Advisor
We are a family owned Ford dealership who strives to offer our customers an outstanding experience during their vehicle repair visits. Service advisors are an integral part of our team and manage this process from start to finish.
Responsibilities
Setting, confirming and preparing for appointments to expedite the customer’s service experience
Greeting customers in a timely and friendly manner
Determining vehicle needs based on customer information, a vehicle walk-around and a technician’s multi-point inspection
Producing repair orders for customers with full transparency including cost and time estimates
Communicating frequently with Technicians and Parts Associates to ensure timely completion of work
Follow-up with customers on the status of their vehicle
Gaining superior product knowledge to effectively help customers with service maintenance requirements and warranty information
Qualifications
High School diploma or equivalent
Strong desire to provide an exceptional customer experience
Ability to achieve targeted goals
Ability to thrive in a fast-paced environment with demonstrated communication and interpersonal skills
Valid in-state driver’s license and must maintain an acceptable, safe driving record
Benefits
Health,Insurance
401(k) with company match
Paid Time-off
All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment
