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Looking for an opportunity with a growing, exciting company? The Gotcha Group is an innovative mobility and media company looking for a motivated (and dare we say, fun) individual to join our team as a E-Bike Fleet Technician in your city.
Position overview:
The Gotcha E-Bike Fleet Technician is responsible for helping manage and service our electric bike share program. In this role, you will spend time in the field, checking aesthetics of the system, performing preventative maintenance (brake checks, light tests, decal replacements, etc.), and bringing bikes into the warehouse for repairs and battery charging. The Fleet Technician will work closely with Gotchaâs operations team as well as other local fleet members. Being detail-oriented, organized, and efficient is a must.
If you think you're a fit, we want to hear from you! Please submit a resume as well as how your experience could be an asset to our growing company.
Essential Duties:
⢠Distribute and retrieve bikes for routine battery charging and maintenance
⢠Analyze bike location and diagnostics via backend software; troubleshoot issues
⢠Physically rebalance bikes, moving them to preferred pick-up points
⢠Locate and retrieve bikes left outside of the service area or in designated no-park zones
⢠Track and compile reports of bike repairs and/or issues in the field
⢠Provide in-person support for riders as necessary
⢠Rebalance bike hubs
⢠Go the extra mile for seamless team interactions
⢠Be an ambassador for the Gotcha brand
Requirements:
⢠Experience working with electric or motorized vehicles
⢠Familiarity with the city and surrounding communities
⢠Basic computer and smartphone skills
⢠Eagerness to work in a fast-paced environment with significant accountability
⢠Ability to communicate frequently and solicit feedback from management to improve performance
⢠Requires bending, stooping, lifting up to 35 pounds
⢠Must have a valid license and the ability to drive a cargo van
Why join us?
At Gotcha, our mission is to improve the daily lives of people in the spaces and events most important to them. Built on the core belief that there is nothing we cannot do, Gotcha strives daily to expand our footprint, positively impacting as many people, cities and university campuses as possible.
