Part-Time Service Specialist (Lafayette, LA)

Part-Time Service Specialist (Lafayette, LA)

02 May 2019

Part-Time Service Specialist (Lafayette, LA)

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Part-Time Service Specialist

Provide superior service at assigned accounts to meet corporate goals, standards and objectives and to meet customer requirements.

Position Responsibilities:

• Weekly quality service of accounts to include system maintenance, organization, product inventory, service logs, and problem solving

• Systems installations and maintenance at assigned locations

• Respond to and resolve all equipment issues for assigned locations

• Document results via weekly service logs, daily contact with Account Manager

• Uphold company image and standards

• Stay informed regarding basic product knowledge, service options, etc.

• Special projects, as assigned

Qualifications/Other:

• High school diploma or GED

• Hands on experience with mechanical equipment – Advanced training provided

• Basic knowledge of plumbing and electrical components

• Customer service skills

• Strong organizational skills

• Strong ability to problem solve, trouble shoot, and make repairs in a timely manner

• Basic knowledge of systems, equipment and products for implementation, installation and training of/for customers

• Ability to calculate distance and have a basic understanding of dilution ratios

• Ability to work independently with regularly scheduled calls from your supervisor.

• Able to work 15-20 hours per week.

Equal Opportunity Employer – M/F/Disabled/Vet

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