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H.A. Mapes has been delivering quality motor fuels and outstanding customer service since 1936. With generations of industry knowledge, a strong community involvement and enthusiastic, forward thinking professionals, H.A Mapes is proud to be one of Maineâs leading petroleum suppliers.
H.A Mapes is currently seeking an Office/Billing Assistant to join their growing organization. The Office/Billing Assistant will be an energetic professional who doesnât mind wearing multiple hats. This position will support day-to-day office functioning to include general office management, filing, billing, accounts payable and accounts receivable. Attention to detail and problem-solving skills are a must.
Office/Billing Assistant Responsibilities:
- Accurately gathering customer information and resolving customer billing and account issues.
- Collecting on accounts by sending invoice reminders and direct communication with customers.
- Performing daily data entry with accuracy and efficiency.
- Answering, assisting, and directing all incoming telephone calls to appropriate parties.
- Performing various clerical duties such as typing, filing, and sorting mail distribution.
- Using applicable software programs to create inventories, letters, and other business-related documents.
- Managing customer calls and emails regarding billing statements
- Researching and responding to inquiries regarding billing.
- Setting up and optimizing company pages within social media platforms including Facebook, LinkedIn, Instagram, etc.
- May coordinate travel arrangements, businesses lunches and other related duties and process firm bills for approval/payment.
- Providing administrative support when needed to staff.
- Managing and ordering office supplies.
Requirements:
- Minimum of high school diploma or equivalent.
- Two (2) years of billing, accounts payable/accounts receivable experience.
- Two (2) years of proven office and administrative experience.
- Proficient in Microsoft Office, specifically Excel, Word, and PowerPoint.
- Previous experience managing company social media pages preferred.
- Excellent customer service skills a must.
- Proven organizational skills.
- Exposure to the fuel industry a plus.
Please submit resume and cover letter.
NO PHONE CALLS OR RECRUITERS PLEASE.
H.A. Mapes is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
