TECH SUPPORT CAREER OPPORTUNITY (Lewiston, ME)

TECH SUPPORT CAREER OPPORTUNITY (Lewiston, ME)

04 Jun 2024
Maine, Maine 00000 Maine USA

TECH SUPPORT CAREER OPPORTUNITY (Lewiston, ME)

Vacancy expired!

TECH SUPPORT CAREER OPPORTUNITY

We continue to expand our local technical support group in Lewiston and have a new training class starting on 7/6/2020. Do you like to tinker with computers and have the drive to figure out how all things technical work? Have you an interest in pursuing a career in the IT world?

If this sounds like you, please read further. Carbonite, a leader in the cloud back-up recovery industry and a well sought after employer in the Lewiston, Maine area is seeking strong entry-level talent to learn and grow with our team. We are known in the industry for developing our employees through training, certifications, and other opportunities. Most importantly, we are notorious for promoting from within, allowing our entry level talent to develop long term careers in the tech space. Our next entry level paid training class is starting in July. This is a team that thrives in a positive and fun atmosphere, while maintaining unprecedented levels of consistent performance. If you have strong customer service skills and an aptitude or passion for all things technical, either for fun or work (think computer games or the go-to person at home for all things computer) apply today!

This role handles phone based customer support for our Consumer level customers. Agents in this role will help troubleshoot account related issues (such as sales inquiries and password resets) as well as basic technical troubleshooting of our Carbonite Safe Consumer software. We are looking ideally with people with experience within customer service (preferably phone based work) and have some level of technical passion. No prior tech experience is necessary as this role is very basic level troubleshooting of home computer issues and we will train you.

Although you will work and train hard, building a career with a technical leading organization, we understand the importance of when it is time to take a break we offer a number of benefits. Like a pool table, game room, video games and cafeteria to name a few.

You will have a 40 hour week but with flexible days and hours within the following schedule; 9am-8pm M-F and 9am-5:30pm on the weekends. Your fixed schedule will be determined at the end of the training period which is starting in July.

If this sounds like the next step to the future for you, we encourage you to apply today!

Company Overview

Together Carbonite—a leader in data protection and Webroot—a leader in data security—form the SMB and Consumer Division of OpenText. The mission of our joint offering is to make cyber resilience simple, reliable and accessible in the connected world. We enable comprehensive data protection for companies, consumers, and our vast network of partners around the globe.

Our business requires top talent. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit. From engineering to sales and marketing, operations and customer support, our employees are empowered and encouraged to build their careers at OpenText.

We pride ourselves on hiring standout candidates who shine in a workplace that encourages collaboration and teamwork. We are growing fast, and looking for talented candidates around the globe. Are you ready to grow with us?

Carbonite, Inc. is an equal employment opportunity and affirmative action employer does not discriminate based upon race, color, religion, sex, national origin, age, genetic information, gender identity or expression, sexual orientation, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. Upon request, accommodations will be made available during the recruitment process for applicants with a disability. If you require accommodations, we will work with you to provide or arrange for the provision of suitable accommodation wherever possible. All qualified applicants are encouraged to apply.

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