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The IT Specialist will work with internal business partners to triage requests sent to Hosting. An IT Specialist will support team-members by performing infrastructure monitoring, initial client response, and outage response. The ideal candidate will be comfortable using industry standard enterprise tools such as Windows Server, VMWare, Shavlik, Actifio, Sophos, Solarwinds, Microsoft CRM, Azure and AWS. They should be comfortable providing phone support and system administration support to Hosting's clients by providing eyes on glass, triaging service catalogue requests, assisting analysts with creating change control requests and resolving basic troubleshooting issues.
Location
Plano, Texas | Yarmouth, Maine
Travel
0-5%
Responsibilities