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Property Management firm looking to fill in a full time collections admin position in Lanham, MD. Duties include sending out delinquency notices, turning accounts over to collection, resolve collection issues, process customer refunds, process and review account adjustments and collections status reports from Attorney's office, splitting both pre and post petition bankruptcy accounts, provide account statements, resolve client discrepancies and short payments, send correspondences and attend all court hearings. Responsible for customer calls regarding delinquencies, account adjustments, balance write off, customer accounts reconciliations, processing credit memos and invoicing and reconcile customer disputes as they pertain to payment of outstanding balances that are due and processing Attorney disbursements. Handles, keying in and monitoring all direct debit transactions. Perform other assigned tasks and duties. Accounts Receivable knowledge/experience a plus. Knowledge of Billing and Collections procedures. Strong attention to detail, goal oriented, excellent written and verbal communication abilities. Ability to prioritize and manage multiple responsibilities and commitment to excellent customer service. Must be self starter and requires little training. Knowledge of Microsoft Office and basic accounting required. Firm offering $26K annual salary plus benefits. If interested, must email resume.
