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Small print and copy company seeking Customer Service Rep / Graphic Designer / Digital Print Production.
Printing / Digital / Computer Graphics
Local digital printing company is looking for someone fluent in all aspects of digital printing and graphic design. The position involves direct interaction with customers coming into our shop as well as on the phone and via email. Pay is competitive and based on prior Print Production and Graphic Design experience.
The successful candidate will:
Have very good people skills and communication skills
Have excellent math skills and the ability to pay attention to details
Be familiar with e-mail, Microsoft Office and quoting software
Be able to work independently and be able to multi-task/handle several client jobs at the same time
Have prior experience in a print-for-pay environment
Duties of the Printing / Digital / Computer Graphics candidate will include :
Receive phone calls and emails from customers to help them with their printing needs, provide quotes, process orders and provide invoices upon completion of the work.
Manage projects that involve a wide range of high-quality printing and communication services.
Preparing files for print production; checking fonts, links and colors, and imposing art when required.
Review job specification from work orders and ensure that client files are accurate to produce jobs.
Develop and maintain client library files / file handling
This position will assist with cutting, folding and large format printing
Digital print production and light bindery.
Working with and preparing PDF files.
Submitting files and placing orders with vendors.
Customer service: assisting and consulting with clients about their projects in person, on the phone and via email.
Operate and maintain digital printers and presses.
Some light bindery work, folding cutting, binding.
Knowledge and experience with Xerox Fiery Command Workstation a plus
Benefits:
Paid sick leave
Health Benefits
Various Paid Holidays