Storefront Sales & Customer Service (Annapolis)

Storefront Sales & Customer Service (Annapolis)

19 Jun 2024
Maryland, Annapolis 00000 Annapolis USA

Storefront Sales & Customer Service (Annapolis)

Vacancy expired!

If you have a passion for sailing, enjoy talking to and helping sailors, are a sailing gear-head; turn your sailing knowledge and experience into a career.

APS is seeking a qualified sailor to run and supervise our retail storefront in Annapolis Maryland. Our storefront team works as solution providers and educators helping sailors find and purchase the best product to suit their needs. Not only will you be leading the success of the storefront, but like all team members at APS your role will focus on providing a great customer experience, creating customers for life.

This position is for someone who wants to take ownership of a retail operation, and continue to build its success.

In addition to working within the sailing industry, APS offers matching retirement, health benefits, paid time off, ongoing training on the latest marine products and gear and FABULOUS discounts on our products.

Responsibilities

Responsible for the effective day to day management of the retail storefront

Assist customers with their purchase decision making, and provide solutions for their needs within our offering or apparel, rigging, line, hardware and accessories.

Recommend and specify materials and configurations for wire and line rigging orders, for running and standing rigging.

Maintain an easy to shop and well merchandised storefront

Consistently seek out new product trends and product knowledge

Maintain a positive and motivating work environment in order to provide the best possible experience for both coworkers and customers

Act as brand ambassadors for APS and add value to overall the customer experience utilizing your sailing knowledge and experience.

Look for ways to improve APS processes, procedures, services, and products

Continually provide, develop and implement ways to improve the customers storefront shopping experience, such that APS is providing a superior customer experience.

Perform daily maintenance in store including stocking of apparel, creating displays, and light cleaning

Works in other functional areas as necessary

Qualifications

Experienced and passionate about sailing - cruising and racing sailboats

Knowledgeable and enthusiastic about sailing and the APS product offering

Ability to communicate in a clear, professional manner

Experience using Microsoft Office, including Excel, Word & PowerPoint

Ability to quickly learn about products, processes, and software

Strong organizational and follow through skills

Ability to prioritize multiple tasks and work in a fast paced environment

Must be able to occasionally lift up to 50 lbs and stand for up to 8 hour

Education and Experience

Experience in sailing a wide variety of boats “ dinghy and keelboat, cruising and racing.

High School Diploma required, Bachelors Degree or higher preferred

Experience working in retail, sales or hospitality industry useful but not required

How to Apply

Interested parties should EMAIL their cover letter, business resume and BRIEF SAILING RESUME for immediate consideration.

We look forward to hearing from you soon!

Job Details

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