ServiceNow Developer

ServiceNow Developer

02 Aug 2024
Maryland, Annapolis, 21401 Annapolis USA

ServiceNow Developer

Vacancy expired!

About DMI

DMI (Digital Management, LLC.) is a global technology solutions company that specializes in digital strategy, design, transformation and support. Utilizing expertise from six unique DMI Groups, in the areas of AI & Analytics, Commerce, Experience, Managed Services, Transformation, and Government, DMI delivers intelligent digital transformation solutions that meet organizations where they are. Born digital, DMI has been delivering mission-critical, enterprise grade solutions since 2002 for over a hundred Fortune 1000 enterprises and all fifteen U.S. Federal Departments. DMI has grown to 2,000+ employees globally and has been continually recognized by top industry analysts as market leader as well as a Top Place to Work by the Washington Post. DMInc.com | Careers | Twitter | LinkedIn | Facebook

About the Opportunity

DMI (Digital Management, LLC.) is looking for

ServiceNow Developer to support our client in Maryland.

Responsibilities:
  • Provide design, planning, implementation, and development support in ITOM, ITSM, CSM, and ITBM Tools to delivery program
  • Provide hands-on development to ensure deadlines and deliverables are
  • Establish and maintain productive working relationships with court business units and leverage these relationships to the best advantage of ITSM in supporting client requirements.
  • Review, analyze, and design solutions for the Service Catalog, ESS and Service Requests.
  • Ensure that all architectural artifacts and deliverables areas are developed to the highest quality
  • Provide technical leadership and effectively communicate with all levels of management.
  • Identify opportunities for asset reuse that reduces overall solution cost and development
  • Collaborate with business development team to identify customer needs and new business
  • Support Organizational Change Management and Continual Service Improvement initiatives with an emphasis on automation and
  • Develop automation scripts for efficient deployment and operation of ServiceNow using a variety of scripting and programming
  • Maintain technical expertise relevant to industry standards such as ITIL v4 and best practices of
  • Evaluate new ServiceNow technologies to enhance capabilities of cloud-based and virtualized
  • Ensure the logical and systematic conversion of product requirements into system solutions that acknowledge technical, schedule, and cost
  • Develop creative technical solutions to complex
  • Guide the successful completion of
  • Perform work based on JIS Standard Process
  • Exercise judgment in methods, techniques and evaluation criteria for obtaining results. Submit the following reports in a JIS prescribed format:
    • A weekly report communicating project progress and status
    • Weekly time reporting on JIS provided forms
    • Any additional reports as assigned by the supervising manager


    Qualifications

    Education & Training
    o Bachelor's or master's degree in business, computer science, or technical related field, or equivalent experience.
    o business analysis certificate.

    Experience:
  • ITSM and ITIL concepts and framework and providing expertise to guide ITSM and ITIL
  • ServiceNow application development skills for ServiceNow Service Portal Implementations and Service Catalog Workflows, Client-Side and Server-Side Scripting (Ex. Catalog Client Script, Business Rules, Script Actions, etc.), Client & Server API's development, HTML/XML/CSS/AJAX/REST/SOAP development concepts and implementations, and transformation MAP, Scheduler, Connection with other databases/instances, and Web Services.
  • Ability to synthesize salutation design information, architectural principles, available technologies, third-party products, and industry standards to formulate a system architecture that meets client requirements and can be delivered within the desired timeframe
  • Familiarity with Agile development processes for design, implementation, testing and transition to
  • Ability to interface with team members at all levels, including business operations, finance, technology, and management
  • Excellent written and verbal communication skills

  • Required Skills/Certifications:
  • One (1) or more than one (1) of the following certifications:
  • Certified ServiceNow Applications
  • Certified ServiceNow Implementation Specialist.
  • Certified ServiceNow Systems
  • At least eight (8) years of hands on experience in ServiceNow solutions design, architecture, and

  • Min. Citizenship Status Required: None

    Physical Requirement(s): No Physical requirement needed for this position

    .

    Location: Annapolis, MD,(Primary),

    Working at DMI

    DMI is a diverse, prosperous and rewarding place to work. Being part of the DMI family means we care about your wellbeing. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:
    • Community - Blood drives, volunteering opportunities, Holiday parties, summer picnics, Tech Chef, Octoberfest just to name a few ways DMI comes together as a community.
    • Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel and many other items to provide convenience.
    • Development - Annual performance management, continuing education and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
    • Financial - Generous 401k match for both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
    • Recognition - Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgement through Give-A-Wow, employee referral bonuses.
    • Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, on-site lactation rooms provide employees with several wellness options.

    Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

    The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability. DMI maintains a drug-free workplace.

    No Agencies Please

    Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

    Job Details

    Jocancy Online Job Portal by jobSearchi.