Maintains an organization\'s computer systems\' workflows and is responsible for the upkeep, configuration, and reliable operation of computer systems, including fixing network issues along with updating equipment and software
Provide technical support in the management of networks, software, hardware, configurations, and architectures
Troubleshoots moderately complex system hardware and software issues
Trains end users on the proper use of hardware and software
Performs software installations and upgrades to operating systems and layered software packages
Monitors and tunes systems to achieve optimum performance levels
Ensures workstation/server data integrity by implementing standard software and hardware solutions
Ensure data/media recoverability by following a schedule of system backups and database archive operations
Conducts hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines
Ensures that performance and security of computers meet the needs of network users
May evaluate existing systems and assist with planning long-term strategies
May coach and provide guidance to less-experienced professionals
