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The importance of this position explains the amount of aptitudes, abilities and strengths that an Operations Manager must possess. The Operations Manager must have excellent interpersonal skills and a strong spirit of leadership, since it is a position that involves, above all, supervision. An operations manager must be a leader in front of his team, capable of motivating them to fulfill their responsibilities in a timely and effective manner. Organization: key skill, since he/she will have a lot of responsibilities under his/her charge. Capacity for teamwork. He/she must be able to work as a team, identifying the strengths and opportunities for improvement of his/her team, to enhance the performance of all the personnel under his/her charge and, thus, meet the goals proposed jointly. Ability to make decisions at a strategic level. This professional must also be capable of making strategic decisions, mainly regarding the optimal use of resources and adaptation of the company's own processes.