Vacancy expired!
We are currently seeking an experienced IT Level I & II to handle Support & Deployments who is interested in being part of a fast growing Cloud and Managed Services Provider (MSP) located in Baltimore, MD
Have you supported SMB technology and are you a strong IT generalist looking to advance your career in the Cloud? Then you are encouraged to apply
The Level I & II is responsible for providing IT support to SMBs in the Maryland area and handling IT projects/deployments for 7-10 external clients at a time.
There is also a company car that is provided to tenured employees. Core business offerings are Cloud Solutions and Services, Managed IT Services and Network Consulting to the Financial, Legal and SMB market. The IT Helpdesk Level I & II will be providing on-boarding, virtualization migrations/deployments, desktop support (30%-50%), networking (Cisco, Meraki, SonicWall) and systems administration to end users in a team environment. We are attracted to hiring bright minds with an entrepreneurial spirit.
Helpdesk Level 1 & 2 Support & Deployments for Managed Services Provider.
Up-to-date in Windows/ Windows Operating System including installation, management, and security as well as Exchange (2010/2013/2016), as well as Office 365. This role requires a working knowledge of routing and switching, as well as cloud services like Office 365 and Azure.
Technologies and Description:
Experience with Windows 2012R2/16, Azure is a plus but not required
Experience performing P2Vs or working with VMware, ESXi, Hyper-V is a plus
Assist senior engineers on deployments of new offices and new clients (Windows/VMware/Cloud)
Provide remote troubleshooting of end user issues strong remediation skills as must!
Experience configuring Meraki, Firewalls (SonicWALL)
Articulate your work to the client in non-technical terms
Interact with clients of various technical skills
Keep accurate records of your time and services provided
Adapt to a rapidly changing environment
CCNA and MCSE/MCSA is strongly preferred but not required.
Experienced Field Technicians are strongly encouraged to apply!
Benefits: Formal training, certification training and reimbursement is provided. Matching 401(k), profit-sharing and medical coverage is provided.
