Vacancy expired!
We are seeking a Support Engineer who is experienced with supporting small business networks and servers, including remote desktop server environments. We provide outstanding server, network, and cloud solutions support to our small business (10 to 100 employees) customers.
We're not a bureaucratic corporate environment. We are currently a seven person team. We are family friendly and flexible.
JOB ROLES:
Drive to Baltimore area customers to provide scheduled service visits and tier 2 and 1 on-site support as needed (a valid Maryland driver's license is required)
Provide support remotely as needed, backing up our remote help desk techs
Setup, configure, and install SonicWall firewalls and SMA devices
Setup and configure smart switches and vlans
Assist with server support and projects as needed
REQUIRED EXPERIENCE:
SonicWall certification or expertise
Ability to troubleshoot and resolve complex networking issues with little supervision
A cheerful "can-do" attitude and professional appearance are critical in this position
EXTRA POINTS:
Managed Service Provider experience
Microsoft Hyper-V experience
Azure experience
Office 365 Migration and Configuration experience
StorageCraft experience
MCSA or MCSE or other certifications
BENEFITS:
Competitive Compensation
Flexible work schedules and work-from-home options
Paid vacation and personal time/sick leave
Reimbursement for miles driven to customer sites
Reimbursement for approved training and certification tests
We offer our customers solid solutions only. We don't sell cheap solutions that result in headaches later.
We are a friendly and flexible place to work in a nice part of town.
Please do not apply for this position unless you are within a 30-minute drive of Catonsville, Maryland.
