CHRM Representative/ Contract Admin

CHRM Representative/ Contract Admin

30 Nov 2024
Maryland, Bethesda, 20810 Bethesda USA

CHRM Representative/ Contract Admin

Vacancy expired!

Job Title: CHRM Representative

Client- NASA

Duties:
  • Provide high-level problem resolution to fully diagnose or respond to problems, escalate the problem to Senior Program staff if necessary
  • Provide Contract Holder Helpline phone support.
  • Research government customer specifications and requirements for accuracy, feasibility, and best practice approaches
  • Analyze and research Vendor capabilities and response rates based on customer requests to build and maintain internal SEWP knowledgebase
  • Work with Customer Service Team to follow up on outstanding RFQs to determine causes
  • Provide analyses around RFQ’s with no response
  • Understand Government buying practices
  • Capture and report SEWP response trends
  • Capture, analyze, and report solicitation trends specific to the SEWP program
  • Assist with evaluating and tracking Vendors’ Program Performance
  • Understanding of the SEWP order process, particularly as relates to credit card orders and receipt/acknowledgments of delivery orders.
  • Detailed understanding of the SEWP RFQ process, particularly the quoting rules for contract holders and automated and manual quote submission procedures.
  • Monitoring the timeliness of CLIN file submissions.
  • Monitoring SEWP Order delivery reports.
  • Assisting contract holders with submission requirements and procedures for CLIN (Technology Refresh) update process.
  • Providing evaluations and contributing to Contract Holder Program Performance discussions
  • Understanding of the SEWP Contract Holders Only Page (CHOP), including the ability to provide guidance to contract holders on how to use the available tools.
  • Providing assistance with customer service requests involving both Customers and Contract Holders.
  • Participation at events, training and conferences as appropriate
  • Attend Industry-related Conferences/Meetings and report relevant information to Program staff
  • Ability to travel locally (10%) / within CONUS (5%)
  • Other duties as assigned

Experience/Skills:
  • 3-5 years experience in the federal government acquisition/contracting industry
  • Proficient in Microsoft Office (Word, Excel, PowerPoint etc.)
  • Knowledge of current IT industry and trends
  • Strong verbal and written communication skills
  • Attention to detail
  • Excellent critical thinking skills

Education:
  • Bachelor’s degree in Business or IT related field is required


Job Details

  • ID
    JC23656641
  • State
  • City
  • Job type
    Permanent
  • Salary
    Depends on Experience
  • Hiring Company
    Business Integra
  • Date
    2021-11-29
  • Deadline
    2022-01-28
  • Category

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