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The Customer Strategy Senior Manager joins a team of talented and experienced consultants and marketers focused on helping Merkle clients accelerate their level of marketing maturity through data-driven, customer centric programs, people/processes and technology platforms.
The Senior Manager operates as a key member of our consulting team helping to ensure that the recommendations we deliver are based on our deep understanding of our client’s business and strategic objectives. You must also show the ability to build strong relationships in order to become a trusted advisor to the client and Merkle team.This role requires you to be analytical as well as creative in your thought process and have the ability to be nimble in your thinking about client problems. As a key leader inside of a team you must also demonstrate the capability to get others to believe in the ideas that you present and follow that belief through to execution.
At Merkle “Strategy” means a key idea that is informed, executable and provides results. Those ideas need to be applicable to a variety of client scenarios and must cross any service that is necessary to achieve the client objective. As a Senior Manager in the Customer Strategy team you must have demonstrate experience in planning and designing transformation strategy that span media and channels to generate measurable ROI and have the ability to work across multiple of our core vertical markets (Insurance, Financial Services, Non-Profit, Retail, Automotive, Travel, Media and Entertainment, B2B, High Tech)
The ideal candidate for this position must have a strong passion for problem solving, and a deep understanding of how businesses, brands and customers interact, with an advanced understanding of the rapidly evolving role that data and technology play in this relationship. Candidates must possess the ability to identify business growth opportunities and develop strategic recommendations to support the growth of client relationships.
Key ResponsibilitiesAll your information will be kept confidential according to EEO guidelines.
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