IT Operations Coordinator (Ocean City, MD)

IT Operations Coordinator (Ocean City, MD)

26 Apr 2024
Maryland, Eastern shore 00000 Eastern shore USA

IT Operations Coordinator (Ocean City, MD)

Vacancy expired!

VERY fast-paced Ocean City, MD based systems engineering and network support company has an immediate full-time opening for an IT Operations Coordinator.TRGroup, Inc. is looking for a smart, creative, self-accountable IT Operations Coordinator to engage in our fast-paced, fresh-minded, people-driven service operations. Our mission is to provide exceptional service to a variety of small to medium business and government clients, and change the standard of how technology services are provided.We are looking for an IT Operations Coordinator who is positive, goal-oriented and self-motivated, to administer, organize, and participate in all types of IT projects, from simple activities to more complex implementations.ÂHere are some of the attributes we are seeking:

5+ years experience in an Information Technology or Network Support environment.

Bachelors Degree preferred. Project management certification a plus.

Ability to work with high profile and very demanding clients.

Ability to coach and mentor new and existing staff

Analytical problem solver with the ability to ask the right questions.

A focus on thinking critically over relying on technical expertise and solutions

Exceptional communication skills with team and all types of client

A positive yet professional demeanor and the ability to communicate professionally under pressure

The confidence, self-awareness, and integrity to take ownership of your successes and failures and learn from them

Tasks and responsibilities:

Champion company standards and organizational procedures

Monitor and maintain operations to surpass client expectations and company goals

Administer, organize, and participate in all types of IT projects

Preparation of action plans and project documentation

Establish and maintain timeframes and budgets for client projects.Â

Regularly communicate with and conduct client satisfaction surveys

Evaluate current operational performance and provide strategic plan for improvements.

Schedule and Salary: This is a full-time position. Office hours are 8:30 AM to 5:00 PM, with a need for occasional work outside of normal business hours, including weekends.ÂTo apply: Please submit a cover letter and resume in MS Word format and include "IT Operations Coordinator" in the subject of your submission.

TRGroup, Inc. is proudly dedicated to the principles of Equal Employment Opportunity.Â

Job Details

Jocancy Online Job Portal by jobSearchi.