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Job Description
START, OR EXPAND, YOUR DISPATCHING CAREER WITH
CAREY INTERNATIONAL!
Carey Dispatch Services, Inc.
is looking for a few great people to add to our Dispatch Staff
at our corporate headquarters in Frederick MD!
If you have common sense, a team attitude, dedication to service
and are willing and capable to learn our dispatching system and process
we are looking for you for one of our open Dispatcher positions!
Full-time position is available.
POSITION SUMMARY:
Dispatches chauffeurs/drivers to fulfill same-day ground transportation reservations and requests. Dispatches jobs in a fair and equitable manner based on vehicle type, schedule, and availability of chauffeurs and/or drivers. Provides support to other dispatch staff as needed during peak times. Assists Customer Engagement Specialists with questions concerning rates and drive times. Answers customer inquiries regarding schedule changes, availability of vehicles and existing reservations
Join a prestigious world-class and worldwide organization:
Careys wide range of amenities and services attract clients of the highest caliber.
Carey won the prestigious Award of Excellence for Best Chauffeured Services Worldwide from Luxury Travel Advisor magazine.
Carey was awarded two GOLD Travel Weekly Magellan Awards, one for best worldwide coverage and the other for best mobile application.
Fleet and Technology Facts:
Carey operates a fleet of well-maintained late-model sedans, SUVs, vans and specialty vehicles with in-vehicle GPS.
Carey uses proprietary, innovative technology allowing Customers to make reservations online, through a mobile app or by phone.
Our advanced technology extends to two-way" in-vehicle smart-phone-based communications between our Chauffeurs and Dispatchers and between our Chauffeurs and Customers.
Carey's Employee Benefits:
Friendly and flexible work environment
On-site Fitness Center
Paid vacation leave
Paid sick leave
Ten (10) paid holidays per calendar year.
Company subsidized medical and dental insurance
Company-paid Life insurance and short-term disability insurance
Supplemental insurance options at group rates, including Vision, Long Term Disability, Accident, Cancer, Critical Care, and Universal Life.
Free Employee Assistance Program
401(k) Plan
.
Visit us at: www.carey.com.
Submit your resume through CareerBuilder. Refer to Job code: RDCE19-03
Carey is an Equal Opportunity Employer.
Job Requirements
Education: High School Diploma or GED required.
Experience: At least 2 years of work-related job experience, which must include at least 1 year of customer service experience and 1 year of dispatching experience.
Skills:
Must have good keyboarding skills, typing 30-40 wpm.
Requires the ability to use a calculator, operate PC software, and various office machines.
Ability to operate Phone/Nextel radio equipment.
Demonstrates the ability to learn and effectively use the companys computer applications for dispatch operations and reservations
Demonstrates sound judgment skills.
Demonstrates excellent customer service and communication skills, both verbally and written.
Demonstrates the ability to perform basic math and spelling functions.
Attributes and Characteristics:
Demonstrates the highest level of integrity and ethical behavior.
Demonstrates positive interpersonal skills and tolerance, building mutual trust, respect, and cooperation with team members, other company personnel, and customers.
Ability to work in a fast paced environment.
Is organized demonstrating attention to details and is not easily distracted.
Ability to multi-task.
Proven ability to make sound decisions on a regular basis in high-pressure situations and know when to bring issues, questions, and problems to the manager.
Demonstrates the ability to discern when something is wrong or is likely to go wrong
