Installation Coordinator (POS Analysts)

Installation Coordinator (POS Analysts)

23 Dec 2021
Maryland, Gaithersburg, 20878 Gaithersburg USA

Installation Coordinator (POS Analysts)

Vacancy expired!

job summary:

Installation Coordinator will perform the following tasks: help manage, direct, and lead installations or alterations of CARTS R/M point of sale (POS) equipment to the client. This person directs multi-functional teams in a fast-moving, complex environment. Must possess an in-depth working knowledge of point of sale equipment (knowledge of Toshiba 4690 operating system, ACE application, and NCR S/W a plus); must be able to install, configure, and troubleshoot both hardware and software related to POS equipment. Must be a customer focused person who is self-motivated, friendly and is able to solve client issues in an efficient and effective manner.




location: Gaithersburg, Maryland

job type: Contract

salary: $28 - 32 per hour

work hours: 9am to 6pm

education: Bachelors



responsibilities:

Possess at least 10 years of POS equipment installation and configuration experience


Knowledge of Toshiba 4690 operating system and ACE supermarket application


Knowledge of NCR POS equipment H/W and S/W


Manage multi-functional teams in a stressful and fast-moving environment


Be able to think on your feet and troubleshoot at a moment's notice


Have excellent written and communication skills


Be able to be client facing and interact with client


Meet and exceed quality and customer satisfaction goals to ensure high customer satisfaction


Delegate team tasks


Resolve operations problems quickly using appropriate procedures and follow up


Promote and support related products and services


Provide feedback and suggestions to the staffing strategy, in line with performance goals


Handle customer escalations from Employee Partners


Meet client reporting requirements


Conduct regular Team Meetings to discuss internal and client-related updates and concerns




The essential functions of this role include:

  • working up to 10 hrs of overtime per week
  • working weekends


qualifications:


  • Experience level: Manager
  • Minimum 10 years of experience
  • Education: Bachelors


skills:
  • POS (10 years of experience is required)
  • Toshiba 4690
  • NCR POS



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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Job Details

  • ID
    JC7262335
  • State
  • City
  • Job type
    Contract
  • Salary
    USD $28 - 32 per hour 28 - 32 per hour
  • Hiring Company
    Randstad Corporate Services
  • Date
    2020-12-23
  • Deadline
    2021-02-21
  • Category

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