Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents. Resident Services Coordinator Job Title: Resident Services Coordinator Division: Multifamily Status: Non-Exempt JOB SUMMARY : In the Resident Services Coordinator role, you will be responsible for overall administrative and resident services support for each property you are assigned to. ESSENTIAL DUTIES AND RESPONSIBILITIES : include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company.
Serve as the single point of contact for all residents; exhibit excellent customer service while investigating and resolving resident concerns.
Process and type daily correspondence; post various notices at home when needed.
Act as the information liaison between the Property Manager and residents.
Create and circulate weekly, monthly, quarterly, and annual resident correspondence.
Maintain an up-to-date resident call list.
QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Minimum one year of experience in the property management industry
Excellent customer service skills
High level of interpersonal, conflict management, and communication skills
Knowledge and experience with MRI, a plus
Comfort with Microsoft Office Suite
Bi-lingual (Spanish/English) requirement highly preferred
WHAT WE OFFER:
Competitive Salaries & Bonuses
Medical, Dental & Vision Plans
401(k) Plan with Employer Matching Contributions
Paid Personal Time & Holidays
Flexible Spending Accounts
Free Long-Term Disability
Free Life Insurance
Short Term Disability
Health Savings Account with Employer Contributions
Wellness Perks
FinFit Health Finance Program
Employee Apartment Discount
Employee Referral Program
Employee Recognition & Awards
Employee Assistance Program
Volunteer & Community Service Opportunities
Tuition Reimbursement
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Veteran Friendly
This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered. Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Job DetailsJob Family Multifamily Property ManagementPay Type Hourly
