Sr. Mainframe Computer Operator is responsible for monitoring and operational control associated with the multi-platform environment consisting of Windows, Linux, Unix and the mainframe. Position Responsibilities;
Perform complex technical work on the mainframe enterprise server as well as on other platforms and execute preventive and corrective maintenance whenever necessary.
Use Computer Associates UC4 Automic batch scheduler, views system message logs,
Identifies incomplete jobs that did not process correctly, and initiates actions required to reprocess aborted or incorrect jobs.
Monitors data center, WAN, LAN, systems infrastructure, and critical applications from a centralized Network Operations Center (NOC), ensuring high-availability and attainment of adopted service levels.
Investigates alerts and alarms down to root cause for repair and or/dispatch.
Provide IT Service Desk support & desktop support, take calls from endusers, create IT service trouble tickets, trouble shoot desktop issues, provide Tier 1 and Tier 2 IT desktop support for end-users.
Position Requirements;
Over Four (4) years of computer operations experience in a large corporate environment using mainframe, Windows, and Linux platforms;
Experience in fundamental system and database administration, tuning, backup/recovery and support;
Computer operations experience in an OS390 mainframe environment with JES2, MVS CA-1 and CA-7 skills and JCL, CA UC4Atomic workload batch scheduler.
Experience with data center monitoring tools like SolarWinds, Traverse, APC StruxureWare, and Oracle OEM.
Extensive knowledge of data entry methods, operations, and computer processing procedures;
Advanced technical skills in JES2, MVS CA-1 and CA-7;
Advanced knowledge of job control and multi-platform scheduling; Knowledge of fundamental system and database administration, tuning, backup/recovery and support methods best practices;
A good working knowledge of FM-200 Fire Suppression Systems and how to respond to an alarm(s) and who to call following our SOP;
Bachelor’s degree in Computer Science, Information Technology or other technical discipline.
Preferred: ITIL Intermediate Certification.
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