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We are looking for a Desktop Technician to provide in-person support. This person will be troubleshooting both hardware and software related issues.Job Duties:-Install hardware and peripheral components like disk drives, printers, keyboards and monitors.-Load software packages such as networking components, operating systems and office applications.-Coordinate with network services and information systems groups.-Update on status to manager and users through voice mail, email and in-person communication.-Troubleshoot software and hardware failures and determine network problems.-Diagnose and resolve incidents using documented procedures to perform responsibilities.-Configure PCs and laptops, problem ticket resolutions and track problems using ServiceNow.-Troubleshoot through phone hardware and software and engage technical resources to resolve.About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.TEKsystems is a equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
