Multiple Field service tech roleAndrews Air Force Base/Norfolk, VA/Carderock, MD/Patuxent River, MD/Navy Yard, Washington DC

Multiple Field service tech roleAndrews Air Force Base/Norfolk, VA/Carderock, MD/Patuxent River, MD/Navy Yard, Washington DC

Vacancy expired!

Field service tech role – Andrews Air Force Base, Secret Clearance and IAT I or II

Field service tech role – Norfolk, VA, Secret Clearance and IAT I or II

Field service tech role - Carderock, MD,, Secret Clearance and IAT I or II

Field service tech role – Patuxent River, MD,, Secret Clearance and IAT I or II

Field service tech role – Navy Yard, Washington DC, , Secret Clearance and IAT I or II (2 openings)
All have same job description below: (These are helpdesk/desktop support roles)
REQUIRED -High school Diploma or General Equivalency Diploma (GED).
REQUIRED- 2-4 years customer service or related experience required.
The main function of a field service technician is installs, maintains and repairs products such as equipment, integrated systems and subsystems, and software at the client and/or field locations. Instructs customers in equipment operation, provides technical assistance, performs preventative maintenance, troubleshoots equipment for malfunctions to eliminate problem in minimum time.
Job Responsibilities:
• Installs, upgrades and removes products ensuring coordinative engineering field change.
• Assembles, installs and configures systems and equipment in accordance with site assessments and schematics.
• Completes system programming and optimization as part of the installation process.
• Completes final commissioning and integrated acceptance testing of electrical systems and associated equipment.
• Performs routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components.
• Travels frequently to customer sites in performance of duties.
• The employee frequently is required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls.
• The employee must lift and/or move up to 50 pounds.
• Update knowledge and skills to keep up with rapid advancements in computer technology.
• Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data.
• Monitor functioning of equipment and make necessary modifications to ensure the system operates in conformance with specifications.
• Analyze user needs and recommend appropriate hardware.
Skills:
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
• Strong ability to work independently and manage one’s time.
• Strong mentoring skills necessary to provide support and constructive performance feedback.
• Strong knowledge of circuit boards, processors, electronic equipment and computer hardware and software.
• Strong knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software.
REQUIRED- Valid DoD 8570: A+ce Certification (could accept Network +ce, Security +ce, or CISSP).
Thanks & Regards
SUNIT