Project context to be shared with candidates: Project management need to run two distinct design PODs in service of a telco B2B customer facing product launch and design refresh across various channels. The project manager will need to lead – discovery for scope assessment, planning with client CX, product & tech teams, management of design scrum PODs, delivery KPIs – speed, quality, value, financial tracking.
Program manager:
From digital consulting/full service agency background ideally
7-10 years of program management
Experience in managing experience design strategy and customer experience design teams working in conjunction with product & tech teams
Demonstrated ability to deliver outcomes for the clients, with a value centered servant leader mindset
Experience with SAFe preferred, Agile program management is must