Vacancy expired!
Overview
Get on the fast track to a more rewarding career with National Car
Rental and Alamo Rent A Car - teams that are committed to quality,
innovation, customer satisfaction and employee development.
We are a multibillion-dollar industry leader that is rapidly expanding
and growing. At National and Alamo, exciting careers and opportunities
are made possible, because how far you go is really up to you. It's a
fast-paced, people oriented business that offers incredible earning
potential and performance-based promotions. Our philosophy is to
take care of our customers and employees first. We know if we do this,
success will follow - for both our company and our employees.
Our Boston Logan Airport operation is in need of a Full-Time Exit Booth
Agent! The Exit Booth Agent provides superior, friendly,
efficient service during all aspects of the rental car assignment
process; facilitates the rental process through verification and
documentation of all necessary driver information and vehicle selection
information for an efficient and timely rental and return experience.
Performs all responsibilities with a focus on the needs of our
customers and in accordance with our Quality Standards.
The starting rate of pay for this position is $15.50/hour with
potential for a monthly customer service bonus. A comprehensive
benefits package is available including medical, dental, and vision
insurance, paid vacation time and paid holidays, profit sharing, and
401(k) with company match.ÂÂ The required schedule is Sunday,
Monday, Thursday, Friday, and Saturday from 3pm-11:30pm with a 30
minute break each day.
Responsibilities
- Prepare all rental documents accurately and completely.
- Verify car information and VIN number for security and car control.
- Provide additional service to Emerald Aisle members by offering our
refueling option.
- Maintain the appearance of the Exit Booth and surrounding areas to
present a neat and orderly image.
- Ensure that "Booth" is stocked with appropriate supplies to meet the
needs of our customers.
- Provide all customers with undivided attention while assisting them
at the exit booth.
- Make eye contact and greet all customers; thank customer at the
conclusion of all transactions.
- Assist customers with directions, maps, local area information, and
appropriate service information; effectively and efficiently resolve
all customer service issues as necessary.
- Perform other customer service related duties, in addition to those
listed, to ensure our service levels meets the needs of the customer.
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years of age
- Must have a High School Diploma or GED
- Must have at least 6 months of prior customer service and/or sales
experience
- Must have a basic level experience and understanding of a PC and
Microsoft Office products
- Must be authorized to work in the United States and not require work
authorization sponsorship by our company for this position now or in
the future
- Apart from religious observation, must be able to work Sunday,
Monday, Thursday, Friday, and Saturday from 3pm-11:30pm
Â
To apply for this position, please CLICK
HERE
