Vacancy expired!
Get on the fast track to a more rewarding career with National Car
Rental and Alamo Rent A Car - teams that are committed to quality,
innovation, customer satisfaction and employee development.
We are a multi-billion dollar industry leader that is rapidly expanding
and growing. At National and Alamo, exciting careers and opportunities
are made possible, because how far you go is really up to you. It's a
fast-paced, people oriented business that offers incredible earning
potential and performance-based promotions. Our philosophy is to
take care of our customers and employees first. We know if we do this,
success will follow - for both our company and our employees.
National and Alamo at Boston Logan Airport has an exciting opportunity
for a Full-Time Greeter! The Greeter provides superior, friendly,
efficient service during all aspects of the rental car process by
greeting and fulfilling club member needs as they relate to the Emerald
Aisle rental process. The Greeter provides members with appropriate
vehicle selection as determined by the Emerald Aisle program
guidelines, creates and maintains a friendly, efficient environment for
all customers, and assists in making all transactions quick and
efficient. The Greeter performs all responsibilities with a focus on
the needs of our customers and in accordance with our Quality Standards.
This position pays $14.50/hour and has potential for a monthly customer
service bonus and sales incentive which can significantly impact
overall compensation. A comprehensive benefits package is available
including medical,dental, and vision insurance, paid vacation time and
holidays, profit sharing, and 401(k) with company match. The required
full-time schedule is Sunday, Monday, Thursday, Friday, and Saturday
from 3:00pm-11:30pm. A 30 minute break will be given each
day.Â
Responsibilities
- Work proactively with drivers, service agents, handheld return agents
and managers to ensure proper vehicle supply.
- Welcome members to the facility when they exit the bus or arrive on
the lot.
- Direct customers to exit booth, provide local directions and maps and
provide return directions where applicable.
- Assist members with questions and concerns to minimize counter visits.
- Communicate customer service issues to management.
- Ensure that hangtag information is completed correctly.
- Maintain clean low mileage fleet mix requirements.
- Maintain Emerald Aisle for cleanliness.
- Thank member for their business.
- Provide upgraded vehicles on request.
- Perform other customer service related duties in addition to those
listed, to ensure our service meets the needs of our customers.
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years of age
- Must have a High School diploma or GED
- Must have a minimum of 6 months experience handling customer service
functions
- Must have a minimum of basic level experience and understanding of a
PC and Microsoft Office Products required; knowledge of Odyssey system
a plus
- Must have a current and valid driver's license with no more than 2
moving violations and/or at-fault accidents on driving record within
the past 3 years
- Must have no drug or alcohol related convictions on record within the
past 5 years
- Must be authorized to work in the United States and not require work
authorization sponsorship by our company for this position now or in
the future.
- Apart from religious observation, must be able to work Sunday,
Monday, Thursday, Friday, and Saturday from 3:00pm-11:30pm
To apply for this position, please CLICK
HERE
