Command Center Analyst

Command Center Analyst

22 Jan 2024
Massachusetts, Boston, 02108 Boston USA

Command Center Analyst

Vacancy expired!

Location: Boston, MA
Salary: Negotiable
Description: Our client is currently seeking a Command Center Analyst with experience working with Dynatrace and/or New Relic.

This job will have the following responsibilities:

  • Provide systems alerting/monitoring and first level support of all incidents related to the internal application.
  • Utilize Dynatrace and supplemental monitoring tools for troubleshooting and correlating alerts.
  • Effectively communicate awareness, issues, alert confirmations and status, to team and other areas.
  • Perform manual application and portal testing to ensure systems are available and functioning as 'check-out' activities during post maintenance schedules.
  • Help drive risk prevention, awareness, and team accountability, helping identify and raise awareness for incidents that may breach or may have incorrect severity levels assigned
Qualifications & Requirements:
  • Working in a command center for at least 7 years.
  • Very knowledgeable using application performance tools such As Dynatrace and New Relic.
  • Working in a fast paced dynamic team environment in support of a customer call center.

Contact:

This job and many more are available through The Judge Group. Find us on the web at www.judge.com

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Job Details

  • ID
    JC8454519
  • State
  • City
  • Job type
    Permanent
  • Salary
    N/A
  • Hiring Company
    The Judge Group, Inc.
  • Date
    2021-01-21
  • Deadline
    2021-03-22
  • Category

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