IT Digital/Web Lead (Front End Developer)

IT Digital/Web Lead (Front End Developer)

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The Institute for Healthcare Improvement (IHI) is an independent not-for-profit organization based in Boston, Massachusetts, USA. For more than 25 years, IHI has used improvement science to advance and sustain better outcomes in health and health systems across the world. IHI brings awareness of safety and quality to millions, catalyzes learning and the systematic improvement of care, develops solutions to previously intractable challenges, and mobilizes health systems, communities, regions, and nations to reduce harm and deaths. IHI collaborates with a growing community to spark bold, inventive ways to improve the health of individuals and populations. IHI generates optimism, harvests fresh ideas, and supports anyone, anywhere who wants to profoundly change health and health care for the better. Learn more at ihi.org.

Summary:
We are seeking a highly motivated IT Digital/Web Lead with strong Front-end development experience to help build the IHI’s next generation customer experience solutions with focus on web and mobile sites, content delivery and other digital technology. This includes creating architectures, solutions, designs, builds and measurement while working closely with other IT team members, suppliers, and business partners. This lead role informs the web strategy and is responsible for execution of that strategy related to IHI’s web presence. Individual also is also accountable for technical solutions lifecycle while ensuring the solutions meet IT architectural best practice, compliance, security, and business requirements while increasing IHI’s Digital/Web presence via various means globally.
In this position you will perform functional reviews, technical design review, oversee projects implementation from start to finish. Technical knowledge includes hands on experience with Drupal platform, web analytics solutions, search platforms, performance, and development toolsets. You will work closely with IT team, suppliers, and business partners to ensure any proposed solutions follow industry best practices.
This role has the possibility of being fully remote for the correct candidate.

Position Responsibilities:

• Provide technical leadership in the delivery of projects small to large for Digital Web Solutions.
• Oversee the day-to-day management of the development and maintenance of all of IHI’s digital properties (corporate website, blogs and micro-sites).
• Work closely with business teams and vendors in alignment with IT strategy and organizational objectives.
• Develop visually appealing responsive we site and branded experiences.
• Provide recommendation for web site optimization/tuning. Lead performance enhancement initiates.
• Drive insights and improvements in our web presence based on data insights and new strategy and approaches.
• Drive and perform products/new technologies/solutions proof of concept and evaluation.
• Manage vendors and lead key technical decisions.

Position Knowledge, Skills, and Abilities:

• Extensive knowledge and experience with Object Oriented PHP, JavaScript, and JQuery on Drupal 8 and other scripting languages that enhance the customer interaction and experience
• Extremely fluent with HTML5/XHTML and CSS
• Familiar with concepts of search engines and SEO to improve search rankings for the site
• Fully understands the development lifecycle and ability to deploy at every stage.
• Knowledge of basic TCP networking, DNS, HTTP(S)/1.1/2.0, LoadBalancing, HA, Clustering
• Ability to handle cross-browser and cross-platform issues effectively
• Ability to translate requirements into detailed design and solution documents
• Excellent interpersonal, communication and team-facilitation skills
• Strong attention to detail and deadlines
• Ability to work well under pressure and work on multiple projects concurrently
• Ability to work well with global team members/suppliers
• Ability to work independently with minimal supervision

Position Qualifications:

• Bachelor's Degree in Computer Science, or equivalent plus minimum 8 years of relevant experience, including minimum 5 years in IT, 3+ years of experience building Drupal websites.
• Hands on experience in building and deploying enterprise level Web Content Management solutions on Drupal 7 or 8 (Acquia is plus) or experience with other CMS is plus (WordPress and SharePoint)
• Experience designing and developing responsive website designs.
• Experienced in building system integrations using web API for SSO, SAML, OAUTH.
• Experience working with or ability to quickly learn web marketing platforms including Hubspot, Google Analytics & Webmaster Tools, Google Data Studio, Google Tag Manager and Event Tracking.

IHI is proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, political beliefs, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation to complete our application, please let us know.