IT Manager/Technology Product Owner - SALESFORCE - No 3rd Party Candidates

THIS IS A CONTRACT-TO-HIRE POSITIONA seasoned leader in a technology field. Establishes methods based on proven research for the Technical Product Management team. Applies advanced skills in the field to construct industry-leading products. Contributes to technology projects and processes under general direction.Implements processes to review and translate product roadmap features into well-defined product requirements, including features, user stories, and acceptance test criteria.Directs individuals to work with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement.Assists in the management of complex experimentation procedures to address product development issues and compiles results for review.Helps establish and maintain policies for working in an Agile environment, continuously reviews business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks. Assesses innovation opportunities to experiment and confront problems of large complexity and scope.Confers with teams on design and research initiatives to improve existing services or product features.Delivers technical reports, technical memoranda, and other documents for internal and external distribution.Coaches more junior colleagues in techniques, processes, and responsibilitiesThis role serves as a bridge between business stakeholders and delivery teams, ensuring that products align with customer needs, technical feasibility, and organizational objectives. You will partner closely with Product Managers, Engineering, UX, Analytics, and other cross-functional teams to deliver scalable, secure, and compliant solutions that drive measurable business value.This is a high-impact, Salesforce-centered IT Manager/Product Management role focused on event-driven business processes, stakeholder leadership, and delivery orchestration — not configuration-heavy technical work.Key ResponsibilitiesShape the squad vision/roadmap and steer the team in delivering products/platforms, features/work oriented around business impactShape and prioritize backlog, utilizing business expertise and understanding of customer needs, and translate requirements into user stories & acceptance criteriaBalance business value with technical feasibility while prioritizing stories and features, optimizing cost, and improving delivery efficiencyAct as the “voice of the customer” within the squad to ensure the squad “builds the right thing”Plan resourcing for the team (i.e., new role, change in role), create ASOE requests, interview, select, and onboard members to join the teamAccountable for shaping and hitting team OKRsWork closely with Product/Platform Manager to establish the products’ business value and support messaging, comms, and customer outreach as necessaryEnsure the products/features/work meet relevant security, privacy & compliance standardsDrive continuous improvement across the product lifecycleDrive engagement with third parties to support the delivery of team objectivesDrive the selection of solution options, work with the Lead Engineer to assess tech elements of the solution prior to user testingFacilitate release planning, sprint planning, and demos with stakeholdersInteract with other teams within the Product / Platform as part of synchronization ceremonies to implement cross-team tasksDrive reporting and analytics to provide visibility on team performance and monitor sprint metrics and user resultsWork with Lead Engineer to balance tech debt with feature deliveryOwn and manage documentation and informationCollaborate to ensure all partners are clear on product roadmap activities, design, interdependencies, and timelinesActively participate in all team ceremonies; lead and optimize the flow of value using various toolsBusiness-FacingEngage stakeholders to understand current and future business needsTranslate needs into Salesforce-enabled solutionsNavigate process, logistics, and planning complexitiesManage competing priorities and resolve conflictsDelivery-FacingCollaborate with Product Analysts on requirementsGuide Engineering through backlog prioritizationOversee end-to-end executionEnsure integrations across Salesforce, Cvent, and web properties function correctlyDigital ExpertiseUnderstanding of customer journeys and customer experienceFoundational skills (at minimum) in Data Engineering, Cybersecurity, Intelligent Automation, and Emerging Technology