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Description
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Description Looking for a new opportunity? You should apply for this Help Desk Analyst position with a growing company! Candidates for this position should keep in mind that we are looking for a self-confident, motivated person with a strong work ethic and excellent communication skills who enjoys a fast-paced, team-driven environment. If you can represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services, this Service Desk Analyst job might be for you. The chosen candidate might end up creating knowledge articles and arranging training for other Service Desk Analysts when needed. This job requires you to handle complex end-user support issues and provide support to team members by focusing and restoring service to the end users. We need the person in this position to know how your role as the Help Desk Analyst relates to IT projects and IT Service Management initiatives. We also need the chosen candidate for this position to understand Incident, Problem, Change Management and other processes. Also, how these processes work together to provide superior support and high availability of our business. There might also be times when you need to cover alternative shifts.
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Description Robert Half has an open role for a talented Front Desk Coordinator who is looking to grow their career. The Front Desk Coordinator will manage the lobby area and provide positive first impressions along with welcoming guests. We are looking for a positive self-starter who is eager to thrive in a dynamic environment and deeply passionate about providing high quality administrative support. Are you outgoing, friendly, and flexible? Then apply today for this excellent Front Desk Coordinator role! A long-term contract / temporary employment opportunity, the Front Desk Coordinator role is based in the Boston, Massachusetts region.
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Join the Management team and assist the Front Office in managing the Front Office operations to achieve customer satisfaction and quality service. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner. Essential Job Functions Supervise desk agents and work load during shift. Complete shift check-lists as specified. Handle guest check-ins and check-outs efficiently and in a friendly and professional manner. Run accurate room status reports in a timely manner and relay necessary information to effected departments and individuals. Update daily group information; maintain and be familiar with future group files. Monitor and prepare group requirements and relay necessary information to effected departments and individuals. Print cashiers report and verify balances. Verify all banks and deposits accordingly. Monitor key control to maintain hotel security. Respond to guest questions regarding the hotel. Know the lay out of the hotel including all suites, parlors, meeting rooms and all outlets\' location and hours of operation. Skills and Experience To be successful in this role must have: 1 - 2 years supervisory experience in a Hotel or other customer relations position. Minimum 1 year of hotel experience. Must be able to communicate in English. Second language desirable. Ability to achieve positive guest relations and maximize guest satisfaction. Cash handling and credit transactions. Ability to enforce all company rules and SOPs. Must be able to work a flexible schedule including weekdays, weekends, evenings and holidays.
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Housing Community Investment (HCI) Analyst - Entry Level Opportunity
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Location
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Job Family: Engineering
