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Responsible for messaging, go-to-market planning, and sales initiatives with Zoom Phone carrier partners. Create messaging, partner-level GTM strategy, and work with internal teams to deliver service offerings that maximize Zoom Phone’s market opportunity. Provides guidance in the planning and implementation of strategic business objectives. Defines vision, strategies, and tactics. Team Overview : We work closely with cross-functional teams to establish clear business priorities and measurable objectives. This PMM will partner to develop and execute messaging and GTM for Zoom Phone Carriers. This role will blend traditional PMM, business development, relationship management, operational and technical acumen with strong cross-functional leadership skills. Responsibilities:Be part of the team that manages the partnership with our most strategic Zoom Phone Carriers
Collaborate with sales, product, partner marketing, and engineering to define business strategy, and execute initiatives in support of the plan
Collaborate with Zoom Phone Carriers and Zoom sales teams. Act as the internal evangelist with Zoom sellers.
Work independently and with our content team to create compelling sales content across carriers and offerings.
Establish, monitor, and report on key performance indicators (“KPI”)
Requirements:
8+ years experience in a carrier business development, partner marketing, product marketing, or similar role
Demonstrated relationships and experience in working with Zoom Phone Carriers
Deep experience working with collaboration software, voice and/or networking services
Background in SaaS business development, product management and/or product marketing strongly preferred
Extensive background leading global cross-functional teams in a rapidly scaling, dynamic environment
Strong interpersonal and team-building skills; ability to work with a diverse team and influence/drive change across functional and business boundaries
Consistent track record of exceeding expectations
Ability to quickly establish C-level rapport and credibility. Experience building complex strategies, gaining executive buy-in on key initiatives
Highly motivated, self-starter mentality with a proven ability to drive projects to closure
Demonstrated expertise in building efficient processes between vendor and partner
Experienced in task prioritization, workload, and escalation management
Excellent communication skills, both verbal and written, and tactful diplomacy
Bachelor’s degree or equivalent
Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.All your information will be kept confidential according to EEO guidelines.Explore Zoom:Hear from our leadership team (https://urldefense.com/v3/https://youtu.be/7i2otszj5g;K5ATeMLGHIlgtw!N9bFG2WvSVHNjvQfjuOpRNCRuOAVcjK-OUBF5KymSi-XOFAnfRCVoBcyNhxGRFJi6P$)
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Zoom helps people and businesses stay connected so they can get more done together. We’re the go-to communications platform for small and large businesses alike, and growing rapidly with employees working to deliver happiness across the globe. We're also proud to have a positive social impact by enabling continuity for educational institutions, governments, the healthcare sector, and many other essential industries.From meetings, chat, and phone, to webinars and online events, companies trust Zoom to power all their communication needs. Our secure, reliable, video-first cloud platform offers a frictionless experience that is simple to manage, delightful to use, and friendly to build on.Our core value is Care. To show our employees we care about their happiness and recognize their value, we employ above-market and progressive compensation programs. We believe this is achieved by analyzing total direct compensation holistically. We offer all employees equity, allowing them to become owners who are vested in and benefit from the long-term success of the company.Our CEO, Eric S. Yuan, founded Zoom in 2011 as a video-first communications platform focused on delivering happiness to customers worldwide. We're proud to be a recognized Leader in the 2020 Gartner Magic Quadrant for Meeting Solutions and Unified Communications as a Service, winner of the 2020 Forbes Cloud Computing Awards for Best Product, winner of the Frost & Sullivan 2021 Connected Company of the Year award, and a Leader in the IDC MarketScape for European Collaboration Tools for Education, 2020.
