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The Program Navigator, utilizing innovative and flexible solutions, program planning and best practices with an emphasis on standardization and high-reliability, is responsible for establishing an environment that fosters growth, role competence and proficiency. The Navigator is accountable for the achievement of professional, clinical and administrative practice outcomes for all assigned staff as well as program management in meeting staff, clinic and patient care needs for each individual medical assistant program.
The Program Navigator collaborates closely with ambulatory administration and the talent acquisition team in overseeing the academic practice partnerships, including the management of clinical educational programs, clinical placements, preceptorships and outcomes that provide excellence in patient safety and quality, creates a culture of safety and participates in the development of clinical and operational practice in the ambulatory environment.
The Program Navigator in collaboration with clinical educators, unit preceptors and clinic supervisors, assists in the professional development of the medical assistant consisting of the acquisition of knowledge, skills, and attitudes that translates into practice and contributes to the safety of patients/families and the provision of quality care. In addition to acquisition of knowledge, skills and attitude, role excellence includes the evaluation and measurement of current clinical/ administrative knowledge, proficiency of technical skills, application of critical thinking and performance by each medical assistant.
PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:All your information will be kept confidential according to EEO guidelines.
AMERICANS WITH DISABILITIES STATEMENT:Must be able to perform all essential functions of this position with reasonable accommodation if disabled.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Tufts Medical Center reserves the right to modify position duties at any time, to reflect process improvements and business necessity.
COVID-19 POLICY:Please note that effective October 1, 2021, as a condition of employment at Tufts Medical Center, all employees and new hires must have received their complete dose of the COVID-19 vaccine, unless they have been granted an exemption.