Salesforce Business Analyst

Salesforce Business Analyst

24 Jul 2024
Massachusetts, Boston, 02108 Boston USA

Salesforce Business Analyst

Vacancy expired!

Our client is in search of a Salesforce Business Analyst to join their team.

Responsibilities:

  • Primarily responsible for solutions supporting Commercial IT functions such as Customer Care, Product Support, Field Sales, and general commercial operations.
  • Perform complex business and systems analysis work including requirements gathering/user story creation via information gathering sessions with business users and technical staff.
  • Develop supporting documentation such as process flows, mockups, and system interface diagrams.
  • Analyze existing business process to recommend improvements based on an understanding of Salesforce configuration best practice.
  • Communicate effectively with business users on the status of enhancements and open production support tickets.
  • Develop comprehensive test plans, coordinate test activities, lead UAT exercises and/or help execute test components.
  • Assist with development and maintenance of field reports/dashboards using either SFDC report builder, Wave or other BI tools available.
  • Minimal travel will be required.

Must Have:
  • Salesforce Admin Certified or equivalent experience as a power user.
  • Must be able to understand all of the configurations and workflows.
  • Salesforce Experience- 5+ years
  • BA Experience-1-2 years minimum.
  • Must have the ability to express strategy, technical knowledge, and processes in easily understood presentations.

Please e-mail your resume to

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Job Details

  • ID
    JC17216560
  • State
  • City
  • Job type
    Contract
  • Salary
    Depends on Experience
  • Hiring Company
    Gardner Resources Consulting, LLC
  • Date
    2021-06-29
  • Deadline
    2021-08-28
  • Category

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