Our client is the largest global pure-play ServiceNow consultancy, delivering large-scale Digital Transformation projects to the Fortune 1,000. With our client you will have direct access to some of the most accomplished indiviualds within the ServiceNow eco-system.You will have the opportunity to work on a wide variety of implementations, integrations, and upgrades within some of the top Enterprise companies in the US. The company invests a lot into its employees with not only career growth but also certifications in ServiceNow.
Characteristics in Candidate
Looking for heavy investment in training/certifications more than a MAX salary
Looking for a strong culture to build their consulting experience
Looking to mentor others and be mentored by others
Remote throughout COVID with minimal travel post COVID
Travel would be 2-4 days every 4-6 weeks
Interview Process
3 Zoom Meetings
1st Zoom - 30 minute conversation w/ people manager on technical team
2nd Zoom - 60 minute tech interview that involves talking through solutions on user stories from projects and potentially driving conversation so the team can assess breadth of knowledge
3rd Zoom - 45 minute conversation w/ Director of Tech Consulting
Technical Consultant Skill Set:
3-5 years of experience with ServiceNow and have a comprehensive understanding of the ServiceNow enterprise product suite (including core process areas in ITSM, plus others such as ITOM, HR, CSM, UX, ITAM, ITBM)
Broad experience implementing the following Core Process Areas: Incident, Problem, Change, Service Catalog, Request, CMDB, Knowledge
2+ additional process areas outside of Core, at least one process area outside of IT (HR, GRC, Finance Mgmt, Facilities, etc.)
Experience in one or more of the following a plus: Orchestration, Integrations, Service Portal (UX Design)
Experience working with Agile teams, methodologies, and tools in a virtual environment.
A passion for advising and guiding customers on how to get the most out of the product and for learning the latest product features.
A love of working in a fast-paced, collaborative, and entrepreneurial environment with smart and fun people.
If you believe that you would be a great fit and want to join this amazing culture please email a copy of your resume at or you can contact me via phone at(ext 9447)
Deloitte\'s Enterprise Performance professionals are leaders in optimizing operations that span the entire enterprise of an organization, from strategy to implementation and operation. By joining our team, you can help clients achieve impact and value from their investments in both people and technology that support enterprise-wide operations, as well as solutions for specific functions in the organization, from IT to finance and the supply chain.