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Specialist Senior, Digital Content Advantage Op Model TransformationHelp our clients navigate dynamic and disruptive markets. The solutions we provide will help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously.Work you ll do
Specialist Seniors work within an engagement team. Key responsibilities will include:Function as integrators between business needs and technology solutions, helping to create solutions to meet clients business needs.
Identifying business requirements, requirements management, functional design, prototyping, process design (including scenario design, flow mapping), testing, training, defining support procedures and supporting implementations as well as integrations.
Participate in setting engagement objectives and scope.
Develop work plans for components of an engagement.
Coordinate activities between work streams.
Provide guidance to junior practitioners as they manage large, confidential and complex data sets.
Facilitate client interviews and client meetings.
Develop process flows depicting pain points in the business process.
Conduct detailed analyses to draw conclusions, and develop pertinent and insightful recommendations.
Design deliverable content to reflect the engagement contract.
Present findings and recommendations to client leadership.
Mentor junior staff.
Op Model Transformation TeamOur Op Model Transformation team focuses on transforming our clients core business operations. We advise, design, implement, and deploy solutions focused on heart of the business issues in specific sectors including Health Care, Banking & Securities, Insurance, and Energy & Resources. The type of work we provide to our clients includes Operating Model Transformation, Payment & Care Model Innovation and Emerging Business Models.Our clients seek a fresh perspective on how to create a flexible, innovative business model supported by a strong operations foundation. Professionals will use their deep sector knowledge and technical business operations consulting experience to take a more strategic view of our clients priorities, helping them to prepare for growth, embrace the digital agenda and maximize operational efficiency.Qualifications
Bachelor s degree from accredited university with strong undergraduate academic record
4 years minimum professional experience with one of the following technologies:
OpenText technologies including ECM products such as OpenText Content Suite, Extended ECM, ECM in the Cloud, CORE, Documentum, Suite16, InfoArchive and LEAP
Vendor Invoice Management (VIM) or OpenText Capture Center (OCC), Captiva
OpenText Exstream (customer communications management)
OpenText integration products including Extended ECM for Microsoft Sharepoint, SAP, Salesforce, Workday, Oracle, SuccessFactors, and/or Hybris
Magellan or other content analytics tool such as Watson specific to content
Exposure to Box, IBM Filenet/IBM Content Manager, Hyland OnBase or Veeva, with willingness to be cross trained in OpenText technologies
Professional competence in the Microsoft Office suite (Word, Excel, PowerPoint, Access)
Ability to build consensus and foster change in ambiguous settings
Commitment to personal and professional growth
Sense of responsibility to self, team, and client
Outstanding integrity, initiative, creativity, and passion
Demonstrates consistent career progression with increasing levels of responsibility
Performed above expectations in previous professional roles
Willingness and ability to travel 100%
Must live within commuting distance to one of Deloitte s consulting offices
In addition, successful Specialist Seniors will also have the following preferred skills:
Advanced degree
Function as Subject matter advisor on content strategy, capabilities, technologies and vendors. Ability to facilitate business transformation leveraging an enterprise content management platform.
Develop current state enterprise content management technology architecture, gap analysis, and future state technology architecture to address client architecture gaps including scalability, on-premise/cloud, security and multi-country compliance
Define content governance including legal compliance/regulations, standards, taxonomies, industry practices, change management
Superior critical thinking, analytical and problem-solving skills
Exceptional interpersonal, team-building and communication skills
Ability to build consensus and foster change in a client business setting
Tolerance for working in ambiguous, uncertain environments
Commitment to personal and professional growth
Sense of responsibility to self, team and client
Outstanding integrity, initiative, creativity, and passion
How you ll growAt Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.BenefitsAt Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.Deloitte s cultureOur positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.Corporate citizenshipDeloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world.Recruiter tipsWe want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals.Category: Management ConsultingAbout Deloitte As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
