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The Senior Director of Business Applications serves as a pathfinder and technical expert to IHI and our IT team. The Director oversees the firm's enterprise architectural planning and analysis and works closely with the VP of IT and other senior IT staff members to design, plan and implement IT projects and policies to achieve desired business results.
The Director will stay abreast of top industry trends and changing technologies to effectively administer the firm's business applications (including implementation, configuration, user adoption, maintenance, security and operational support). These applications include Customer Relationship Management/Association Management (CRM/AMS), Learning Management System (LMS), Online Community Platform, Enterprise Resource Planning (ERP), Knowledge Management (KM) and other internally or externally-facing applications.
The SDBA will provide strong situational leadership and support to the IT team (IT project manager and business/technical analysts), and will leverage the team's capacity and expertise to ensure IHI achieves maximum impact and value from its IT investments.