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Position Overview:
Cabin House Crew is responsible for the cleanliness of assigned areas and equipment by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.
Major Duties & Responsibilities:
ï¼ Receives work assignments, signs for any related materials, i.e. keys, etc. at the beginning and end of shift.
ï¼ Assist room attendants with heavy items such as mattresses and linens.
ï¼ Deliver linens and other supplies to room attendants.
ï¼ Maintain cleanliness and organization of floor closets and vending areas.
ï¼ Respond to guests' requests such as delivery of housekeeping supplies in a timely and efficient manner.
ï¼ Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors, body fluids when necessary
ï¼ Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.
ï¼ General cleans assigned areas
ï¼ May collect newspaper and other items for recycling.
ï¼ Maintains a friendly, cheerful and courteous demeanor always.
ï¼ Performs other duties as assigned, requested or deemed necessary by management.
ï¼ Approaches all encounters with guests and crew members in an attentive, friendly, courteous and service-oriented manner.
ï¼ Cleans patio/balcony areas by sweeping or hosing the floor and wiping down all furniture and fixtures, picking up garbage and cleaning patio/balcony doors and windows.
ï¼ Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel.
ï¼ Completes all other miscellaneous tasks assigned by Director of Cabin Crew.
Skills/Qualifications:
ï¼ High school degree or GED preferred
ï¼ Previous hotel experience is preferred
ï¼ Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment. Must have vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs. Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.
ï¼ Must have upper body strength to lift to 50lbs. continually throughout shift. Must have finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout shift. Must be able to work with arms raised above head throughout a shift. Must be able to maneuver fully loaded cabin crew cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.
ï¼ Basic commercial cleaning equipment such as vacuums, floor buffers and carpet cleaning equipment. Cleaning cart. Ladder/stepping stool. Exposure to hazardous chemicals on a continual basis.
What are YOTEL people like?
ï¼ Pro-active with a can do positive attitude
ï¼ Likes to be busy, always looking for the next task or goal to achieve
ï¼ Great attention to detail in everything that they do
ï¼ Sociable and confident with each other and our guests
ï¼ Friendly, warm and welcoming always
ï¼ Professional in their outlook, taking pride in their appearance, performance and reputation
ï¼ Takes responsibility for their actions and those of the wider team
ï¼ Like to own problems and find solutions for the benefit of the guests and teams alike
This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.
OUR VALUES
SMART HONEST EMPATHY EFFICIENT INSPIRING
YOTEL is proud to provide equal opportunity to all employees and applicants for employment without regard to age, race, religion, sex, sexual preference, national origin, disability, veteran status, or genetics. We maintain a drug-free workplace.
