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JOB SUMMARY: Shows and lease apartments, town homes, or condominiums to prospective residents and supports property's marketing plan.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.
Completes lease form or agreement and collects rental deposit.
Responsible for insuring the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the property.
Thorough knowledge of lease terms, specifications and all community policies.
Knowledgeable of required telephone and sales techniques.
Knowledgeable of current market conditions.
Fully informed of current rental rates, sizes, locations and all amenities of property.
Maintain contact with all apartment locator services and local businesses to provide informational material. Update periodically.
Responsible for “shopping” competitive properties.
Develop full knowledge of application information required, screening processes and policies regarding rentals.
Responsible to conduct out-reach marketing at least once per week.
Develop and maintain an on-going resident retention program under direction of Community Manager.
Responsible for social media management, marketing, and advertising.
Responsible to play an active role in the renewal process.
Responsible for proper maintenance of all resident and property files.
Responsible for maintaining and updating Leasing and Property Information Handbook and Advertising Log Book.
Efficient and timely processing of all required administrative forms, reports and related information.
Responsible for reporting unusual or extraordinary circumstances regarding the property or residents.
Courteous, efficient handling of resident requests and complaints.
Responsible for maintaining a professional appearance and attitude at all times.
Special projects and requests as needed.
SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum 2 years experience in real estate, apartment management, condominium management, or related required.
Proficiency in Microsoft Office required.
Experience with subsidized housing, section 8, LIHTC strongly preferred.
Experience with social media marketing, optimization, and advertising strongly preferred.
EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate.
Job Type: Full-time
Pay: From $17.00 - $18.50 per hour, depending upon experience
COVID-19 considerations:
All customers are required to wear appropriate face mask or covering. Daily sanitizing, disinfecting, or cleaning procedures in place. Operations by appointment.
