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Position: Store Merchandise Specialist
Reports to: General Manager
Classification: Non-Exempt
Status: Part Time Specialist (min of 25 hours per week)
Availability: Based on business need
Date: April 2017
Job Summary: The Merchandise Manager/Specialist plays the critical role of ensuring that the store's merchandise presentation and inventory management achieve company standards. This role serves as a member of the store's leadership team and is responsible for the store's overall operation. The Merchandise Manager/Specialist will be involved in delivering company standards related to product presentation and customer service expectations. As a leader and coach, this role will direct and motivate the store's team members to deliver top results.
The Manager/Specialist designation is determined by the complexity of the individual store.
Primary Job Responsibilities
⢠Responsible for the coordination and execution of store merchandise and presentation standards, including;
o Merchandise store to company Plan-O-Gram direction
o Coordinate store signage and pricing (labels)
o Direct store freight flow and receiving processes/procedures
o Coordinate stockroom organization, including EOS packaway
o Performa top stock management for inventory replenishment
o Address sales floor inventory levels through cycle counts
o Coordinate merchandise transfers, damages/RTVs/Recalls
o Merchandise instore merchandising to address NOP and maximize presentation
⢠Serve as a member of the store's leadership team and perform general operations responsibilities, including;
o Store opening and closing procedures; performs director on duty (DOD) responsibilities as required
o Scheduling of store staff to maximize productivity
o Ensure accuracy of Associate time records
o Recruiting and interviewing perspective store Associates
o Lead new hire onboarding and ongoing associate training and development activities
o Guide Associate performance including performance feedback, coaching and appraisals
o Support the operation of the store's front end including authorizes register functions (post voids, returns and associate discounts POS overrides/returns,) queue management and balloon execution
o Coordinate completion of company directed operations tasks (app task sign off)
o General supervisory and administrative duties
o Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
o Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room etc.
⢠Role models customer service expectations through personal contact with customers
⢠Reviews and understands financial data to support driving profitable sales and decision making
⢠Adheres to all standard operating procedures, policies and Best Methods and ensures store compliance to audit/safety standards
Reporting Relationship: The Merchandise Manager/Specialist reports to the store's General Manager.
Physical Requirements
⢠Lift, push, and pull 25 lbs.
⢠Frequent kneeling, bending and stooping
⢠Climb ladders
⢠Standing for long periods throughout schedule day
Minimum qualifications:
⢠High School Graduate or equivalent
⢠1 - 3 years of prior supervisory experience in retail preferred
⢠For Specialist, 1 - 3 years of prior supervisory experience in retail preferred
⢠For Manager, Minimum 3-5 years of management experience in retail preferred
Previous experience with merchandising or inventory management preferred