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Do you thrive in a fastÂ-paced, dynamic environment? Do you enjoy meeting new people and tackling Rubiks cubes (i.e. solving problems)? If so, read on
Cambridge Innovation Center (CIC) is looking for an ambitious, early-career professional interested in being a part of our Sales and Relationship Management Team. This is a great opportunity for someone with at least three years of professional work experience and who is excited by an inspiring environment.
ABOUT CIC
Founded in 1999, CICs mission is to improve the world by helping exceptional entrepreneurs innovate better and faster. We offer carefully curated working environments that combine private, secure offices alongside shared amenities in locations across Boston, Cambridge, Miami, Philadelphia, Providence, Rotterdam, St. Louis, and Warsaw and are growing into other cities, within the US and abroad. We currently serve 1800+ startups, growth companies, and branches of larger organizations, representing for-profit, mission-driven, and non-profit sectors across a wide array of industries. The spaces are purposefully designed and built for innovation, featuring tailored workspaces such as biotech and robotics laboratories, and bring together frequent, large gatherings of the best and brightest innovators and entrepreneurs.
CIC currently has over a million square feet of space under lease and is actively pursuing campuses in additional cities globally, including Dublin, Tokyo, Bilbao, and Sydney, with plans to grow to 50 cities over the next 10 years. We pride ourselves on displaying a high degree of care and accuracy in everything that we do, and we work to ensure that our clients thrive every day that they are in our space. We believe that our ability to support world-changing entrepreneurs is only as good as the people who make up our teams, and as such we are looking for people who are interested in contributing toand improvingthe way we work.
We invite you to explore all our openings here: https://cic.com/jobs
Learn more about our teams here: https://cic.com/about-us
THE IDEAL CANDIDATE
We are very much a part of the innovation community we support, and our work continues to grow at the local, national, and international level. The person will be part of a team that is selling a product and service with a growing world class reputation, and which almost sells itself.
We are looking for someone with a unique combination of skills and style to support both the other members of the CIC team, as well as prospective companies through email and in person interactions. If you are an articulate, ethical individual who thinks critically, understands the nuances of effective communication, and is interested in a career path in business development this might be the perfect fit. If you like to work hard, but have fun while doing it, youll definitely enjoy the work culture at CIC!
The ideal candidate will possess the following characteristics:
Able to own and manage multiple tasks and be able to get the details right.
A willingness to perform an array of administrative tasks coupled with an ability to play backÂup to the responsibilities of more senior members of the team.
A balanced and comfortable presence around all people. A good candidate will have a proven record of professional success, but will have also begun to understand some of the hard lessons only challenging situations or failure can teach.
Able to work independently while communicating effectively with team members and clients alike, while also being able to ask for help when faced with uncertain situations.
Personable, happy to help others, and naturally drawn to a very busy, ever evolving environment.
Flexible. Invigorated by a dynamic environment, able to pivot between multiple priorities, and can rise to the challenge meeting changing expectations.
A commitment to work that they consider mission based. They will see their work as an opportunity to make a powerful contribution to a larger effort.
Comfortable speaking in front of large groups.
Conversational fluency in foreign languages a plus.
GENERAL OVERVIEW OF RESPONSIBILITIES
Provide general support to a team by helping to address daily inbound inquiries from prospective clients via email, phone, or in person inquiries., as well as scheduling tours with prospective clients and informational tour groups.
Manage a client portfolio of approximately 20-40 companies. Provide oversight to assist clients in getting the most out of their experience at CIC. For example, as a clients business evolves, so too does their need for office space, and you will be responsible for helping them find the right solution.
Assist with the daily administrative tasks such as tracking details related to client contracts and monitoring and updating insurance requirements.
Provide support to CICs operations teams when situations arise that do not require direct Relationship Manager decision making or advisement. Overall, you will be a resource for building relationships within the community and a partner for resolving complex situations with other staff members and clients alike.
Serve as a member of the CIC Sales Team and work with prospective clients to determine if CIC is the right place for them to start their business.
Lead tours for prospective clients and informational groups, such as students or visiting delegations.
Provide administrative and sales support to expansion site teams, specifically in the site's first year.
REQUIREMENTS
Bachelor's degree or related experience.
At least three years of professional experience.
A natural interest for helping/supporting others.
Excellent verbal and interpersonal skills.
Creative and a lover of life!
ATTRACTIONS OF THE JOB
In addition to helping our clients achieve great things, we work to ensure that our employees are healthy and supported. Some of the benefits of being here include:
Fun people in a dynamic space. We pride ourselves on finding driven and bright collaborators who are eager to lend their own unique skills to the team, as well as to our inspiring clientele. The number one reason CICers say they like working here is because of their colleagues!
Personal growth. This is a great opportunity to learn and develop skills within the epicenter of the innovation community at a growing company.
Discounted services and memberships on tools to make your life happier/healthier such as gym memberships, tech and design support, hotel stays, and other fantastic options.
Regular massages, access to a nursing room, secure bicycle parking, a game room, a gym, shower rooms with towels, and stocked kitchens.
Central location. CIC Cambridge is a stones throw from the Kendall Square MBTA Red Line stop. CIC Boston is centrally located in downtown Boston and is within walking distance to the Blue, Green, Orange, and Red line.
Great benefits! See more below.
Starting compensation is $53,858 per year plus 100% of the cost of a premium healthcare and dental package and full payment of expenses covered by your deductible, long and short-term disability, life insurance, 401k matching after the first year of employment (must be 21+) and three weeks of vacation plus holidays from the start (more with seniority). Annual reviews with raises significantly above the national average every year for those on track with strong performance.
APPLY HERE: https://jobs.lever.co/cic/1270a4df-8634-4914-a649-14825b5c6ab3/apply
CIC is committed to building teams that reflect the fabric of the cities we support. We are proud to be an equal opportunity employer and consider all qualified candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other legally protected status. If you have a disability or special need that requires accommodation please let us know.
