Application Support Analyst III

Application Support Analyst III

07 Nov 2024
Massachusetts, Cambridge, 02142 Cambridge USA

Application Support Analyst III

Vacancy expired!

RESPONSIBILITIES:
Kforce has a client in search of an Application Support Analyst III in Cambridge, MA.

Summary:
In this role, you have the opportunity to be responsible for monitoring and supporting user onboarding/engagement for the Company and Support Services portals, digital solutions to help remove the non-clinical barriers to help patients get started and stay on therapy.

You are responsible for:
Serving as the company system administrator supporting the US-based team
Supporting the user pre-registration processes, customer onboarding for the company portal
Monitoring the enrollment and engagement - initiating actions for users who are stuck in a process
Supporting the business with standard & ad-hoc reporting of engagement-related data to support our business needs (e.g., developing reports to share with business stakeholders on the performance of the product)
Communicating challenges and issues to appropriate internal stakeholders

REQUIREMENTS:
Tableau, PowerBI, OBI or other report suite experience is required
Salesforce.com experience is preferred
Experience in the healthcare industry is preferred (financial services or other regulated industry is acceptable)

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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Job Details

  • ID
    JC5589062
  • State
  • City
  • Job type
    Contract
  • Salary
    Competitive
  • Hiring Company
    Kforce Technology Staffing
  • Date
    2020-11-06
  • Deadline
    2021-01-05
  • Category

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