Associate Director, Travel and Fleet Category Leader

Associate Director, Travel and Fleet Category Leader

29 Mar 2024
Massachusetts, Cambridge, 02138 Cambridge USA

Associate Director, Travel and Fleet Category Leader

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Job Description

The Company

At Biogen, our mission is clear: we are pioneers in neuroscience. Biogen discovers, develops, and delivers worldwide innovative therapies for people living with serious neurological and neurodegenerative diseases. One of the world’s first global biotechnology companies, Biogen was founded in 1978 and today has the leading portfolio of medicines to treat multiple sclerosis, has introduced the first and only approved treatment for spinal muscular atrophy, and is focused on advancing neuroscience research programs in Alzheimer’s disease and dementia, MS and neuroimmunology, movement disorders, neuromuscular disorders, acute neurology, neurocognitive disorders, pain, and ophthalmology. Biogen also manufactures and commercializes biosimilars of advanced biologics.

Global Business Services and Business Optimization

The Global Business Services (GBS) and Business Optimization team is a newly formed organization established to transform Biogen’s business processes to set a platform to scale global operations, fuel commercial growth and the innovation pipeline. Further, GBS will provide further value by developing and delivering a suite of business solutions and support services that are valued by internal customers. GBS will deliver services by leveraging a global delivery model, operational transparency and metrics, leveraging global best practices, and a service-oriented process improvement culture. All solutions will be supported by strong business cases and ultimately monitored for the effectiveness and efficiency against benchmarks and service level agreements.

The vision of GBS at Biogen is to be recognized as a world-class Global Business Services organization driven by the desire for excellence in its people, business solutions, execution and partnerships with internal customers.

The GBS Business Optimization team will champion building a continuous improvement culture that other parts of the organization will recognize and seek out for business support. We are developing a performance-based culture supported by tools, training, and well-defined accountability, where people can build their career or prepare for a role in the wider business or elsewhere within GBS. We seek individuals who can enhance our team with their knowledge, skills, innovation, collaboration and “can do” attitude.

The Position

Associate Director, Travel and Fleet Category Leader

This leader is responsible for long term planning, strategy development, performance management, savings and continuous improvement of Biogen’s Travel and Fleet Category, $150M in spend. This role will ensure Category leadership understands priorities and needs for category under responsibility and make recommendations to leadership from a customer standpoint, by aggregating the voice of the internal customer.

This leader will ensure resourcing and bandwidth meet the business needs

as well as identify and lead CI initiatives in partnership with stakeholders

This role reports to the Senior Director, Global Business Services Categories

Category Management:

  • Responsible to lead Biogen’s Travel and Fleet category (and sub category leaders as applicable) to develop and implement category and sub category strategies for:
    • Business Travel
    • Fleet and Vehicles
  • Support globalization of processes to drive efficiency, leverage, and savings
  • Leads cross-functional teams using spend data analytics, market research and cost modeling to identify and leverage high value opportunities that deliver innovative and sustainable value, operational efficiencies and risk mitigation to the business
  • Partners with critical stakeholders and builds relationships that facilitate the realization of business value and savings
  • Responsible for performance managing and continually improving category strategies
  • Continually monitors the market to understand leading practices and changes in market conditions

Sourcing:

  • Develops and implements sourcing, negotiating and contracting strategies to achieve category goals
  • Provides direction and strategy for catalogs, Guided Buying, and Sourcing playbook development
  • Ensures efficiency of events through appropriate use of buying channels, catalogs, and RFx events and champions ongoing continuous improvement.
  • Partners with category analysts and procurement operations to execute category strategy/plan to maximum value

Supplier Management:

  • Responsible for supplier management activities including resolution. Ensuring the appropriate level of oversight, direction and development based on the defined criteria
  • Serves as a supplier relationship manager for key suppliers
  • Responsible for supplier evaluations including understanding capabilities and risk prior to and during the relationship

Stakeholder Management:

  • Partners with the business stakeholders at appropriate levels for the respective category and facilitates resolution and communication of all other procurement activities
  • Acts as subject matter expert and content owner for the Travel & Expense policy to ensure policy is updated and changes are approved in accordance with the internal processes
  • Provides reporting to most senior leadership at Biogen

Performance Indicators:

  • Value Creation including savings
  • Category performance metrics (from category plan)
  • Spend Under Category Management
  • e-Enabled Sourcing Projects
  • Sourcing events planned v. executed
  • Diversity Spend
  • Innovation projects, value created from supply base
  • Customer satisfaction and business partner feedback
  • Implemented CI and associated value
  • Supplier performance

Qualifications

  • 10-12 years experience required, experience in the below is strongly preferred
    • Accomplished in category management (5years+) and has subject expertise for Travel and Fleet Procurement (3years+)
    • Strong experience with negotiation of contract and commercial terms and conditions and able to coach others (5years+)
    • Strong project management skills with ability to plan tasks, assign resources, manage progress, remove barriers, manage change, resolve conflict, build consensus, and motivate team members across multiple projects concurrently (5years+)Strong global leadership & influence skills that inspire trust, collaboration, operational excellence (4years+)
  • Strong leadership and collaboration skills with ability to build effective relationships and influence peers and key stakeholders
  • Excellent interpersonal, motivational and leadership skills
  • Communicates and influences effectively, with the ability to motivate and influence others inside and outside of own function
  • Ability to deal with rapid change and ambiguity effectively, and ability to support emergency situations should they arise
  • Excellent communication skills with the ability to tailor messages to the given audience. Can present information in a clear and concise manner
  • Ability to prioritize, organize and multitask in a flexible, fast-paced and challenging environment
  • Strong process and cost improvement skills
  • C.P.M./CPSM certification desirable

Education:

  • Bachelor’s degree or the equivalent combination of education and experience require; advanced/graduate degree preferred.

Additional Information

This leader is responsible for long term planning, strategy development, performance management, savings and continuous improvement of Biogen’s Travel and Fleet Category

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