Vacancy expired!
Manages all inbound leads for the Americas:
timely lead retrieval
research, contact, qualify and prioritize leads
dispositioning of leads to channel partners, Regional sales manager or others utilizing Salesforce.
Provides monthly/quarterly reporting of lead metrics:
Number of leads
Qualified leads
Leads sent to distribution partners
Leads that turned into opportunities
Leads that resulted in new revenue
Telephones or email prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
Supports small revenue opportunities within select focused channel partners and existing ‘20’ direct customers through communications and other activities as needed.
Prospects, qualifies and generates sales within ITWPP’s established distribution partners.
Maintains smaller distribution partners and named direct accounts with pricing notification and other communication and support as required.
Effectively utilize sales processes and tools in Salesforce (opportunities, call plans, dashboards) to support significant growth for the Americas
Identifies and closes additional purchases of products and services by customers' communities.
Works closely with Sales, Marketing, Tech Services, and Customer Service.
Able to provide basic technical support and redirect inquires related to customer service, quality and more detailed technical requests while ensuring timely response to customers.
Keeps management informed of all activity, including timely preparation of reports
May Assist in providing training to both customers and employees.
Promotes, supports and adheres to all safety, environmental and quality related policies and procedures.
Effectively communicate with others inside and outside of the company in a professional manner to promote customer service orientation.
May provide other reports or analysis as requested
Strong written and verbal communication skills,
solid technical acumen,
comfortable cold-calling and collecting customer/market information,
highly organized, detail oriented and good multi-tasker.
Strong bias for action and the ability to super-serve customers.
Computer skills in Word, Excel, Salesforce.com and ERP Systems is preferred.
Demonstrated competency for developing relationship-building, identifying key decision makers. Strong understanding and follow up of sales processes.
Ability to research companies and contacts through various methods (web search, existing records in CRM, other tools/websites.
Excellent time management and ability to prioritize tasks
ITW is an equalopportunityemployer.We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
Asan equal employment opportunity employer,ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
