Agency Service Representative I - Tampa, FL- PS27939

Agency Service Representative I - Tampa, FL- PS27939

21 Oct 2024
Massachusetts, Hingham 00000 Hingham USA

Agency Service Representative I - Tampa, FL- PS27939

Vacancy expired!

Agency Service Representative I - Tampa, FL- PS27939Location: United StatesNewRequisition #: PS27939Your Talent. Our Vision. At America’s First Choice , a proud member of the Anthem, Inc. family of companies, it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care .This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.Responsible for providing advanced customer service support to brokers selling company products via telephone or written communication.Primary duties may include, but are not limited to:

Assists agents and brokers via telephone or written communication.

Responds to inquiries involving commissions, legislation, product information and policies and procedures for Individual, Small Group, Dental and Life.

Will be expected to average a certain number of phone calls per representative per week, average pieces of correspondence to be processed per day.

Coordinates mailings and fulfillment requests.

Assists in broker road shows.

Provides reports to brokers.

Works on special projects. Requires a high school diploma; 1 year of related customer service experience; or any combination of education and experience, which would provide an equivalent background. Previous health insurance industry experience preferred. Advanced benefits, claims processing or membership knowledge preferred.

Requires a high school diploma;

1 year of related customer service experience;

or any combination of education and experience, which would provide an equivalent background.

Previous health insurance industry experience preferred.

Advanced benefits, claims processing or membership knowledge preferred.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.

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