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Product Support Specialist III Remote Opportunity - CAD, CAM Preferred
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Product Support Specialist III Remote Opportunity - CAD, CAM Preferred
Product Support Specialist III Remote Opportunity - CAD, CAM Preferred
08 Mar 2024
Massachusetts
,
Homeresidence
,
00000
Homeresidence
USA
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Product Support Specialist III Remote Opportunity - CAD, CAM Preferred
Vacancy expired!
Role: Product Support Specialist
Location: Remote
Technical Support Role:
Respond to support requests via multiple channels by following documented processes and managing those ongoing relationships.
Document support interactions in a company-wide case management system.
Research, verify, and document product defects.
Actively handle personal backlog of support requests.
Manage customer and partner expectations by providing timely updates on progress.
Preferred Qualifications:
Bachelor degree in Mechanical Engineering, Manufacturing Engineering, Industrial Design, or similar work experience.
3-5 years of industry experience.
Experience with CAD tools (Example: Fusion 360, Inventor, Solidworks)
Experience with CAM workflows (Example: Fusion 360 CAM, PowerMill, FeatureCAM, HSM, PartMarker, Mastercam)
Experience with CNC Programming, Machining, or Machine Setup
Experience with FEA/CAE tools (Optional)
Strong customer service, troubleshooting, and analytical skills.
Excellent written and verbal English communication skills. (Additional language skills are a plus.)
Regards,
Praveen
Sr Technical Recruiter
Tel:
Email:
Infobahn SoftWorld Inc.,
San Jose, CA 95131.
www.infobahnsw.com
Job Details
ID
JC10769275
State
Massachusetts
City
Homeresidence
Job type
Contract
Salary
$Market
Hiring Company
Infobahn Softworld Inc.
Date
2021-03-08
Deadline
2021-05-07
Category
Et cetera
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