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Address: USA-MA-Quincy-1385 Hancock Street
Store Code: Service Delivery-Store Tech (2764499)
Retail Business Services is the services company of leading grocery retail group Ahold Delhaize USA, providing services to five East Coast grocery brands: Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Retail Business Services leverages the size and scale of the local brands to and provides industry-leading expertise, insights and analytics to local brands to support their strategies. We are committed to diversity, equity and inclusion and we foster a community of belonging where everyone is valued.For more information, visit https:// www.retailbusinessservices.com .
Job Objective
Provide onsite and/or remote support for all store-based IT equipment. Follow documented processes for software loading and image restoration. Work with store personnel to identify user issues and provide on-call support 24/7 every other week. Work with IMAC to provide installation support and provide support for other IT project initiatives. Maintain an accurate and appropriate truck stock and manage timely returns. Stay up to date on HIIPA, PCI, A+, and W&M requirements/certifications.
Primary Responsibilites
1. In Store IT Support